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Description
Introducing Lateral's cutting-edge automation software designed for government and council operations, featuring capabilities in case management, credit control, debt recovery, CRM, and collections. Our primary mission is to safeguard your most precious resource: time. Recognizing that time is a finite resource, we advocate for a future where individuals focus on tasks that require human ingenuity and insight, leaving repetitive processes to automated solutions. By enhancing the efficiency of business operations for numerous enterprises, public institutions, legal firms, and various organizations worldwide, we automate tedious manual tasks and optimize system usability to reduce the time needed for operators to engage with the software. Lateral provides a versatile system that serves a multitude of functions, offering advanced CRM and case management solutions tailored for legal, governmental, financial sectors, contact centers, and collections departments. Our workflow automation solutions are designed to simplify and streamline processes, and our expert consultants are available to assist in credit control, debt recovery, and enforcement strategies. Ultimately, Lateral empowers your organization to maximize productivity while minimizing operational bottlenecks.
Description
QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lateral Technology
Country
United Kingdom
Website
getlateral.com
Vendor Details
Company Name
QUALCO
Founded
1998
Country
Greece
Website
www.qualco.eu/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
