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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Latana, an AI-powered brand tracking platform that aids brands in making better marketing decisions, delivers world-class, scalable insight. We use an advanced algorithm that accurately tracks consumer perception in more than 100 countries worldwide.

Description

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions. Key Features Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback. Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view. Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors. Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively. PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response. Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights. Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Slack
Stripe
Tableau
Telegram
Tumblr
Twilio
VK
Vimeo
WhatsApp
WordPress
X (Twitter)

Integrations

Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Slack
Stripe
Tableau
Telegram
Tumblr
Twilio
VK
Vimeo
WhatsApp
WordPress
X (Twitter)

Pricing Details

$0
Different brands have different needs. That's why we tailor our packages to suit each brand individually. Once we have your full brand tracking requirements established, we will send a custom quote to your email.
Free Trial
Free Version

Pricing Details

Custom
Custom quote-based pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Latana

Founded

2014

Country

Germany

Website

latana.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives

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