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Description
The shift in consumer habits hastened by the global pandemic has resulted in a significant rise in online shopping. It is clear that for retailers, websites serve as powerful revenue generators. Obtain your intuitive eCommerce platforms to enhance the online shopping journey, which in turn increases customer interaction. These websites will present an exclusive online hub, complete with an appointment scheduling feature. We specialize in crafting user-friendly websites that effectively communicate your brand narrative while driving measurable outcomes. Our UX designers meticulously develop websites tailored to specific audiences, ensuring an exceptional user experience. Additionally, expand your reach by selling your products on Facebook and Instagram, tapping into billions of potential customers who are already dedicating substantial time to these shopping platforms. Embrace the digital landscape to not only increase sales but also foster lasting relationships with your customers.
Description
MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Instagram
Yes
Amazon
Yes
Facebook
Yes
Facebook Messenger
No
Gomag
No
Google Ads
Yes
Google Merchant Center
No
PrestaShop
No
Shopify
No
Telegram
No
Integrations
Instagram
Yes
Amazon
No
Facebook
No
Facebook Messenger
Yes
Gomag
Yes
Google Ads
No
Google Merchant Center
Yes
PrestaShop
Yes
Shopify
Yes
Telegram
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
No
Pricing Details
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Laganoo
Founded
2020
Country
United States
Website
laganoo.com
Vendor Details
Company Name
THE MOON Agency
Founded
2019
Country
Romania
Website
moonchat.ro/en/
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Alternatives
Alternatives
No Alternatives
