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Description
Tavant’s Touchless Lending® LO.ai combines generative AI and advanced automation to optimize mortgage lending by empowering loan officers and borrowers alike. The platform automates routine workflows, reducing expenses and pipeline losses, while providing loan officers with AI-driven coaching to improve communication and conversion rates. LO.ai captures live conversation transcripts and personalizes borrower engagement using dynamic data summaries and interactive financial tools such as calculators and knowledge artifacts. Borrowers enjoy a seamless, secure mobile experience, including OTP verification and easy access to educational content that demystifies lending processes. The system supports touchless interactions that simplify document submission and data capture, enhancing speed and convenience. Designed to integrate with existing lending operations, LO.ai delivers a streamlined journey from application to loan closure. The platform’s focus on compliance ensures responsible AI usage in highly regulated financial environments. By improving both sides of the loan process, Tavant’s solution drives higher conversion and satisfaction rates.
Description
Our software employs the Potential Delinquency collection method, a strategy recognized by enterprise lenders for boosting month-end collections by as much as 30%. Utilizing Net Balance at Risk (NBAR), we assign risk grades ranging from A to E for every active loan, which is driven by six sophisticated scoring models operating in the background. The system intelligently determines the optimal time to reach out to borrowers for each contact number, informed by historical activity. This approach enhances your chances of making successful right-party contacts while reducing unnecessary call attempts within your portfolio. Our advanced work queues dynamically organize each agent's tasks through smart sorting algorithms, ensuring that accounts, such as those where customers defaulted on their payment promises, are prioritized. With risk grades assigned to every loan, you have the ability to delegate the most challenging accounts to your top-performing collectors. Additionally, our comprehensive reporting tools will enable you to pinpoint your most effective collectors. The software also offers actionable recommendations based on the current account status and borrower engagement levels, ensuring that you are always equipped with the best strategies moving forward. This holistic approach not only streamlines operations but also maximizes the efficiency of your collection efforts.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Solutions by Text
Pricing Details
$5000
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tavant
Founded
2001
Country
United States
Website
tavant.com/products/lo.ai/
Vendor Details
Company Name
Lendisoft
Founded
2020
Country
United States
Website
www.lendisoft.com
Product Features
Product Features
Commercial Loan
Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Financial Risk Management
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation
Loan Servicing
Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans