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Average Ratings 2 Ratings

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ease
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support

Description

We enhance the efficiency of numerous healthcare facilities globally, simultaneously improving the experiences of both staff and patients. Our solution streamlines ambulatory care pathways, providing patients with greater peace of mind. With LGI eClinibase, visibility into patient care pathways is significantly increased, and waiting times are curtailed by sharing detailed information about each care episode. Transitioning from paper to digital allows for rapid access to data regarding referrals, waiting lists, and appointments. Users can generate lists and summaries from multiple clinical administrative systems regarding all episodes of care. The platform facilitates management of referrals, appointments, and patient communications across the entire facility, ensuring a cohesive workflow. Additionally, it offers automatic suggestions to correct patient records and identifies duplicate entries efficiently. Furthermore, it oversees the professional activities agenda, encompassing intake management, appointments, clinical documentation, and statistical reporting for the MSSS, thereby optimizing operational effectiveness throughout the healthcare system.

Description

SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Power BI
Microsoft Teams

Integrations

Microsoft Power BI
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LGI Healthcare Solutions

Country

Canada

Website

lgisolutions.com/healthcare

Vendor Details

Company Name

Simbo AI

Founded

2019

Country

United States

Website

www.simbo.ai/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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