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Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
Description
Provide your guests with the chance to enjoy unforgettable sporting events through our vast array of sports channels. Enhance your establishment and boost employee morale by offering a variety of sought-after music, sports, and entertainment options. Elevate the hotel experience for your clientele with a tailored TV package that includes hundreds of local, specialty, and international channels, available with or without terminals. By including television, telephone, internet, and Wi-Fi services in the rental fee, you can enhance the rental value of your properties, regardless of their size or tenant count. Say goodbye to rigid TV schedules; now you can view your preferred content at your convenience and enjoy the highest image quality. Take charge of your programming and when it’s broadcast to align with your requirements and those of your guests. Deliver premium content with outstanding visual clarity for your audience. Develop a customized solution that meets your specific needs at a competitive price, whether you operate a hotel, manage a multi-unit building, or oversee a chain with multiple locations. This approach not only enriches the customer experience but also fosters loyalty and repeat business.
API Access
Has API
API Access
Has API
Integrations
Android TV
Apple tvOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Vendor Details
Company Name
Videotron Business
Country
Canada
Website
videotron.com/en/business/business-television
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management