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Description
Modern banks are encountering a myriad of difficulties driven by rapid technological developments and increasing customer demands, which necessitates the urgent need for IT upgrades and digital transformation. Introducing Kuber, an innovative and imaginative video banking platform from RankTech Solutions, which stands at the forefront of video banking solutions in India, integrating advanced unified communications technologies. This remarkable platform is quickly emerging as the future of transaction processes, utilizing both wired and wireless communication to broaden reach and efficiency. Rank’s Kuber redefines customer interaction and onboarding, elevating it to a more intelligent and streamlined experience. By harnessing Unified Communications Technologies, Kuber allows customers to connect effortlessly with the appropriate bank representative on their first attempt, all through seamless face-to-face video banking interactions. This advancement not only enhances customer satisfaction but also revolutionizes the way banking services are delivered.
Description
Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.
API Access
Has API
API Access
Has API
Integrations
Enghouse Interactive Contact Center
Enghouse Vidyo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RankTech Solutions
Founded
2011
Country
India
Website
www.ranktechsolutions.com
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support