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Average Ratings 0 Ratings
Description
Kraken serves as a comprehensive, intelligent utility operating system aimed at assisting contemporary utilities and infrastructure providers in transitioning from outdated technology to a unified, cloud-based platform. This innovative system automates and seamlessly integrates the entire energy supply chain, encompassing everything from managing customer relations and billing to optimizing assets and executing field services for flexible distributed resources such as electric vehicles, heat pumps, solar panels, and batteries. By leveraging cutting-edge data analytics, machine learning techniques, and utility-grade artificial intelligence, Kraken enhances customer service, minimizes operational expenses, accelerates the development of new products, and delivers real-time insights into operations, all while facilitating the migration from legacy systems through established methodologies. Its modular suite offers a variety of tools tailored for managing residential and commercial and industrial customers, as well as enabling no-code tariff and product configurations, improved field operations, and effective flexibility management aimed at optimizing energy resources, logistics, and workforce planning. Ultimately, Kraken is designed to empower utilities to become more efficient and responsive in a rapidly changing energy landscape, ensuring they can meet the evolving demands of their customers.
Description
Create energy proposals and facilitate the generation of contracts for intricate commercial and industrial (C&I) as well as multi-site agreements, while automatically initiating transfers and onboarding processes. This versatile multi-utility platform caters to C&I users, residential clients, energy network operators, and distributed energy resources alike. Enhance operational efficiency with Tally Billing's user-friendly customer management interface, which streamlines the experience. By automating processes and simplifying the management of exceptions, we pave the way for a future with minimal manual intervention. Our fully cloud-based data lake can be swiftly implemented to serve as a foundation for advanced analytics, machine learning, and business intelligence solutions. With our expertise in utilizing and interpreting utility data, we have crafted sophisticated models that address tariffs, customer churn, exceptions, and innovative energy solutions. Additionally, you can perform regular bulk analyses or unique simulations to determine the optimal mix of network and retail tariffs for your customers, ensuring they receive the best value possible. This comprehensive approach allows businesses to adapt quickly to changing energy demands and optimize their strategies effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kraken
Country
United Kingdom
Website
kraken.tech/
Vendor Details
Company Name
Tally Group
Country
Australia
Website
www.tally.co/billing/
Product Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management