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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Knowzilla is an advanced AI platform designed specifically for contemporary sales teams. Rather than simply functioning as another tool for recording meetings, Knowzilla acts as a real-time AI assistant that supports representatives during live interactions with customers, automates updates in CRM systems, and provides sales leaders with valuable insights to enhance team efficiency. During a sales call, Knowzilla actively listens and comprehends the dialogue, offering pertinent advice at crucial moments. It can recommend the most appropriate follow-up question, present product details, pinpoint objections, alert when a potential customer may not align with the business, and ensure that vital qualification inquiries are not overlooked. Every sales rep gains immediate access to organizational knowledge without needing to sift through documents or consult with colleagues. Following each conversation, Knowzilla takes the initiative to automatically generate organized meeting summaries, update the CRM system, document customer commitments, and highlight potential opportunities for future follow-ups. This capability streamlines the sales process and allows representatives to focus more on building relationships with clients.

Description

Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Lunni
Microsoft Dynamics 365

Integrations

Lunni
Microsoft Dynamics 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Knowzilla

Founded

2026

Country

Estonia

Website

knowzilla.eu/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/sales-advisor/

Product Features

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