Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knowledge Bridge serves as a visual configuration environment utilized across various industries for the configuration of a wide array of products. While it may initially appear complex, its functionality is straightforward, and the following bullet points will clarify its uses and benefits. This platform is specifically designed for rule authoring and development, making it accessible to numerous sectors globally. As a cloud-native Engineer-to-Order (ETO) development and deployment solution, Knowledge Bridge enhances efficiency in product design. The platform, known as kBridge, succeeds Intent and offers seamless conversion from existing applications. By streamlining the design engineering process for intricate configurable products, kBridge allows for greater flexibility. Since it operates online, users are no longer limited to traditional desktop applications for intensive engineering tasks. Consequently, your sales team will have the ability to accomplish more without needing to return to the office or rely on cumbersome notebooks filled with extensive CAD software. This shift not only enhances productivity but also fosters innovation across teams.
Description
TaskBridge is a self-hosted ticketing and help desk solution designed for organizations that prefer to keep their support data within their own infrastructure. Offered through a Docker container, it comes with a one-time commercial internal-use license that includes the complete source code and allows for an unlimited number of agents and end users. Teams can efficiently handle support requests via both email and the application, enabling them to prioritize and categorize tickets, assign agents, and monitor the resolution process. Additionally, the platform features dashboards and reports that facilitate the tracking of support activities. Administrators have the ability to configure various aspects such as roles, permissions, departments, and ticket categories to suit their specific needs. Importantly, TaskBridge is proprietary software rather than open source, meaning that clients must manage their own hosting infrastructure and take responsibility for its operation. By using TaskBridge, organizations can ensure that their support system is tailored to their internal processes and security requirements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AutoCAD
No
Logik.io
No
Revit
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Engineering Intent Corporation
Founded
1991
Country
United States
Website
www.engineeringintent.com/product-overview
Vendor Details
Company Name
TaskBridge
Website
taskbridge.eu/
Product Features
Visual Configuration
2D Configuration
No
3D Configuration
No
CPQ Integration
No
Custom Pricing Options
No
Documentation
No
Dynamic Environments
No
Nonvisual Support
No
Saved Versions
No
Zoom In
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No