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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Knowledge Bridge serves as a visual configuration environment utilized across various industries for the configuration of a wide array of products. While it may initially appear complex, its functionality is straightforward, and the following bullet points will clarify its uses and benefits. This platform is specifically designed for rule authoring and development, making it accessible to numerous sectors globally. As a cloud-native Engineer-to-Order (ETO) development and deployment solution, Knowledge Bridge enhances efficiency in product design. The platform, known as kBridge, succeeds Intent and offers seamless conversion from existing applications. By streamlining the design engineering process for intricate configurable products, kBridge allows for greater flexibility. Since it operates online, users are no longer limited to traditional desktop applications for intensive engineering tasks. Consequently, your sales team will have the ability to accomplish more without needing to return to the office or rely on cumbersome notebooks filled with extensive CAD software. This shift not only enhances productivity but also fosters innovation across teams.

Description

TaskBridge is a self-hosted ticketing and help desk solution designed for organizations that prefer to keep their support data within their own infrastructure. Offered through a Docker container, it comes with a one-time commercial internal-use license that includes the complete source code and allows for an unlimited number of agents and end users. Teams can efficiently handle support requests via both email and the application, enabling them to prioritize and categorize tickets, assign agents, and monitor the resolution process. Additionally, the platform features dashboards and reports that facilitate the tracking of support activities. Administrators have the ability to configure various aspects such as roles, permissions, departments, and ticket categories to suit their specific needs. Importantly, TaskBridge is proprietary software rather than open source, meaning that clients must manage their own hosting infrastructure and take responsibility for its operation. By using TaskBridge, organizations can ensure that their support system is tailored to their internal processes and security requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AutoCAD Yes 
Logik.io Yes 
Revit Yes 

Integrations

AutoCAD No 
Logik.io No 
Revit No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Engineering Intent Corporation

Founded

1991

Country

United States

Website

www.engineeringintent.com/product-overview

Vendor Details

Company Name

TaskBridge

Website

taskbridge.eu/

Product Features

Visual Configuration

2D Configuration No 
3D Configuration No 
CPQ Integration No 
Custom Pricing Options No 
Documentation No 
Dynamic Environments No 
Nonvisual Support No 
Saved Versions No 
Zoom In No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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