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ease
features
design
support

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Description

Bailey Solutions offers good quality integrated library management systems (ILS) that can be hosted on the cloud or on your servers. A library consultant designed the KnowAll Matrix Library System in consultation with clients. 99% customer retention. Many features compared to other systems, with similar price. Our core system includes: Catalogue: create bibliographic records for print and digital resources AutoCat tool: downloads bibliographic metadata, images, and description for published books. Any media can be catalogued. You can use both standard and custom fields. Copies - keep track of your holdings and how to find them. Control panel: You can rename fields to suit your terminology, and hide, rename and move menu items throughout the system. You can choose how you want your system work. The system comes with default settings for your sector. OPAC allows library users to browse and search the catalog. Reports in all modules - easy to run and export to PDF and other formats. Management of patrons or users: fully compliant with USA and European personal data protection laws (GDPR). Optional additional modules - Circulation with easy to use check-in / checkout screens for users - Acquisitions - Serials

Description

As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat
Adobe Acrobat Reader
Microsoft 365
Microsoft Azure

Integrations

Adobe Acrobat
Adobe Acrobat Reader
Microsoft 365
Microsoft Azure

Pricing Details

$46 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bailey Solutions Limited

Founded

2002

Country

United Kingdom

Website

knowallmatrix-librarysoftware.co.uk

Vendor Details

Company Name

SMTX

Founded

2009

Country

Netherlands

Website

www.smt-x.com/smtx-business-service-catalogue

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Product Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

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