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Description
Keep track of every aspect of your brand across traditional, digital, and social media channels to gain insights into customer perceptions and assess your visibility in real time. By observing leading publications, influential pages, and key personalities, you can uncover both opportunities and obstacles, even if your brand isn't explicitly mentioned. This approach enables you to determine whether your marketing efforts are yielding the desired outcomes. Evaluate the number of "likes" you garner, the platforms where they originate, and the types of content that resonate with your audience, providing you with valuable information to decide on the continuation of specific campaigns. Knewin offers a comprehensive service that integrates its monitoring tools with highly skilled professionals dedicated to assisting clients in tracking, analyzing news, and extracting meaningful insights. With Knewin Monitoring, clients are equipped with a platform that promotes autonomy in reviewing relevant topics and exploring potential strategies tailored to the monitored brand. This synergy not only enhances understanding but also empowers brands to navigate the complex landscape of public perception.
Description
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.
Key Features
Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback.
Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view.
Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors.
Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively.
PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response.
Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights.
Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands
API Access
Has API
API Access
Has API
Integrations
Discord
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Pinterest
Salesforce
Slack
Snapchat
Stripe
Integrations
Discord
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Pinterest
Salesforce
Slack
Snapchat
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Custom quote-based pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knewin
Founded
2011
Country
Brazil
Website
www.knewin.com/en/
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
