Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Klearcom offers a cloud-based platform that harnesses AI for global voice and IVR testing, enabling businesses to verify and oversee their phone numbers, toll-free lines, interactive voice response systems, and the reliability of their call paths in more than 100 nations and with over 330 telecom carriers. Instead of depending on traditional manual test calls, Klearcom effectively replicates authentic customer call scenarios across both fixed-line and mobile networks, identifying potential issues such as routing mistakes, voice quality defects, IVR misconfigurations, and service interruptions. Its comprehensive suite of solutions encompasses automated end-to-end IVR discovery and mapping, regression testing, toll-free number validations, voice-quality evaluations, end-agent reachability assessments, fax-line testing, and simulations of global callers, all achieved without necessitating any modifications to the company's existing infrastructure. Furthermore, Klearcom accommodates multilingual and multi-dialect IVRs, analyzing and transcribing interactive voice menus in more than 40 languages, thus ensuring a broad reach for enterprises operating in diverse linguistic markets. This innovative approach not only enhances reliability but also streamlines the testing process, ultimately improving customer satisfaction.
Description
The phones utilized in your business are crucial to its success. High-quality phones enhance call clarity, reflect the professionalism of your team, and improve overall communication capabilities. After extensive testing of various models available, we have determined that Yealink phones are the sole products that fulfill our rigorous criteria. They are designed to be durable, feature an easy-to-use interface, encompass all essential functionalities, and add a sleek aesthetic to your workspace. Additionally, your phones can be delivered with all necessary components, including switches, routers, and connection cables. The trend in telecommunications is shifting towards Voice over Internet Protocol (VoIP), which offers remarkable power and flexibility for businesses. With VoIP, companies can benefit from features such as auto attendants, call hunting for immediate answers, call groups, voicemail to email, virtual faxing, and the ability to port existing numbers while acquiring new local numbers from anywhere across the nation. Furthermore, it also provides toll-free options tailored to suit any business budget, ensuring that communication remains efficient and cost-effective. Embracing the right phone technology can significantly enhance operational efficiency and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
Microsoft Azure
Yes
NiCE CXone Mpower
Yes
Oracle Cloud Infrastructure
Yes
RingCentral RingCX
Yes
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
Cisco CX Cloud
No
Five9
No
Genesys Cloud CX
No
Google Cloud Platform
No
Microsoft Azure
No
NiCE CXone Mpower
No
Oracle Cloud Infrastructure
No
RingCentral RingCX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Klearcom
Founded
2016
Country
United States
Website
klearcom.com
Vendor Details
Company Name
No Contract VOIP
Country
United States
Website
www.nocontractvoip.com
Product Features
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No