Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kibi CRM is designed to assist small sales and service teams in efficiently handling inquiries, WhatsApp interactions, callbacks, quotes, and invoices. This platform allows teams to identify ownership of inquiries and next steps in the action process.
Users can gather inquiries through various channels, including website forms, forwarded emails, webhooks, or CSV file imports. The system provides visibility into promised callbacks and overdue follow-ups, while some WhatsApp connections enable businesses to continue utilizing the WhatsApp Business app. Users can create online quotes for customer approval, generate invoices and payment links, and maintain records associated with each inquiry. The Team and Growth plans introduce features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. The Growth option also includes ad return and conversion feedback, enhancing marketing efforts. The availability of quotes and invoices, as well as monthly allowances, is contingent on the selected plan. A 14-day trial allows access to all features for up to 10 users without requiring a credit card, making it easy for teams to explore the platform. Paid plans accommodate additional users, but extra seats and messaging beyond limits may incur additional fees, providing flexibility for growing teams.
Description
Our customer management platform enables you to monitor owners, suppliers, clients, and partners effectively. With 24/7 online access, you'll never lose track of that crucial contact number again. The lead management console serves as the central hub for all activities, allowing you to record each inquiry and guide it through to a confirmed booking, while also keeping tabs on all inquiries and communications. You can easily log callbacks, create to-do lists, set reminders, and follow up on opportunities that may be lagging. The online booking engine facilitates accepting reservations both online and via phone. The system automates rental pricing and commissions, accommodating discounts, agent fees, and holiday extras seamlessly. Additionally, our sophisticated communication system ensures that your administrative tasks are streamlined, automating routine procedures and guaranteeing that everything is in order for a flawless arrival. This comprehensive approach not only enhances efficiency but also improves customer satisfaction, making your operations smoother and more effective overall.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Ads
Yes
Google Ads
Yes
Instagram Ads
Yes
MSG91
Yes
Make
Yes
Razorpay
Yes
Stripe
Yes
Twilio
Yes
WhatsApp
Yes
Zapier
Yes
Integrations
Facebook Ads
No
Google Ads
No
Instagram Ads
No
MSG91
No
Make
No
Razorpay
No
Stripe
No
Twilio
No
WhatsApp
No
Zapier
No
Pricing Details
$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial
Yes
Free Version
No
Pricing Details
£475.00 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
StritMedia
Country
India
Website
kibihq.com
Vendor Details
Company Name
iPro Software
Founded
2012
Country
United Kingdom
Website
www.ipro-software.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
No
Work Order Management
Yes