Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kibi CRM is designed to assist small sales and service teams in efficiently handling inquiries, WhatsApp interactions, callbacks, quotes, and invoices. This platform allows teams to identify ownership of inquiries and next steps in the action process.
Users can gather inquiries through various channels, including website forms, forwarded emails, webhooks, or CSV file imports. The system provides visibility into promised callbacks and overdue follow-ups, while some WhatsApp connections enable businesses to continue utilizing the WhatsApp Business app. Users can create online quotes for customer approval, generate invoices and payment links, and maintain records associated with each inquiry. The Team and Growth plans introduce features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. The Growth option also includes ad return and conversion feedback, enhancing marketing efforts. The availability of quotes and invoices, as well as monthly allowances, is contingent on the selected plan. A 14-day trial allows access to all features for up to 10 users without requiring a credit card, making it easy for teams to explore the platform. Paid plans accommodate additional users, but extra seats and messaging beyond limits may incur additional fees, providing flexibility for growing teams.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Zapier
Yes
Cal.com
No
Facebook Ads
Yes
Google Ads
Yes
Google Calendar
No
Google Sheets
No
Instagram Ads
Yes
MSG91
Yes
Make
Yes
Integrations
WhatsApp
Yes
Zapier
Yes
Cal.com
Yes
Facebook Ads
No
Google Ads
No
Google Calendar
Yes
Google Sheets
Yes
Instagram Ads
No
MSG91
No
Make
No
Pricing Details
$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
StritMedia
Country
India
Website
kibihq.com
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No