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features 0 out of 5 stars
design 0 out of 5 stars
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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Kibi CRM is designed to assist small sales and service teams in efficiently handling inquiries, WhatsApp interactions, callbacks, quotes, and invoices. This platform allows teams to identify ownership of inquiries and next steps in the action process. Users can gather inquiries through various channels, including website forms, forwarded emails, webhooks, or CSV file imports. The system provides visibility into promised callbacks and overdue follow-ups, while some WhatsApp connections enable businesses to continue utilizing the WhatsApp Business app. Users can create online quotes for customer approval, generate invoices and payment links, and maintain records associated with each inquiry. The Team and Growth plans introduce features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. The Growth option also includes ad return and conversion feedback, enhancing marketing efforts. The availability of quotes and invoices, as well as monthly allowances, is contingent on the selected plan. A 14-day trial allows access to all features for up to 10 users without requiring a credit card, making it easy for teams to explore the platform. Paid plans accommodate additional users, but extra seats and messaging beyond limits may incur additional fees, providing flexibility for growing teams.

Description

Tradehand provides a comprehensive office solution for sole traders and small businesses in the UK, enabling them to operate without the need to hire additional staff. It efficiently manages customer inquiries through various channels such as phone, SMS, email, web chat, and voice, while also handling the sending and following up of quotes, scheduling jobs, processing payments, and keeping clients informed, all under the business's name. Additionally, the service includes a free website that features an instant-quote widget and a booking system linked to your calendar, ensuring that every inquiry can be seamlessly converted into booked and paid work without requiring late-night administrative tasks. Tailored specifically for electricians, plumbers, gas engineers, and other trades, Tradehand streamlines operations and enhances customer interaction. This innovative approach allows business owners to focus on their core work while efficiently managing customer relations and administrative duties.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Facebook Ads Yes 
Google Ads Yes 
Google Calendar No 
Instagram Ads Yes 
MSG91 Yes 
Make Yes 
QuickBooks Live Bookkeeping No 
Razorpay Yes 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
Xero No 
Zapier Yes 

Integrations

Facebook Ads No 
Google Ads No 
Google Calendar Yes 
Instagram Ads No 
MSG91 No 
Make No 
QuickBooks Live Bookkeeping Yes 
Razorpay No 
Stripe No 
Twilio No 
WhatsApp No 
Xero Yes 
Zapier No 

Pricing Details

$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial Yes 
Free Version No 

Pricing Details

0
5% of payments collected only. No monthly fees, no addon fees or fixed contracts.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

StritMedia

Country

India

Website

kibihq.com

Vendor Details

Company Name

Tradehand

Founded

2026

Country

United Kingdom

Website

tradehand.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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