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Description
Kibi CRM is designed to assist small sales and service teams in efficiently handling inquiries, WhatsApp interactions, callbacks, quotes, and invoices. This platform allows teams to identify ownership of inquiries and next steps in the action process.
Users can gather inquiries through various channels, including website forms, forwarded emails, webhooks, or CSV file imports. The system provides visibility into promised callbacks and overdue follow-ups, while some WhatsApp connections enable businesses to continue utilizing the WhatsApp Business app. Users can create online quotes for customer approval, generate invoices and payment links, and maintain records associated with each inquiry. The Team and Growth plans introduce features like lead routing, round-robin assignments, business texting, custom branding, brochures, and optional automatic payment reminders. The Growth option also includes ad return and conversion feedback, enhancing marketing efforts. The availability of quotes and invoices, as well as monthly allowances, is contingent on the selected plan. A 14-day trial allows access to all features for up to 10 users without requiring a credit card, making it easy for teams to explore the platform. Paid plans accommodate additional users, but extra seats and messaging beyond limits may incur additional fees, providing flexibility for growing teams.
Description
Ledgo CRM is an online customer relationship management solution tailored for small and emerging sales teams that manage inquiries via WhatsApp, telephone, and various digital channels. This platform brings together communications from WhatsApp Business, website chat, web forms, and other integrated channels into a centralized team inbox, enabling users to assign conversations and transform them into actionable leads with designated owners and follow-up tasks. Teams can organize their contacts and deals on customizable pipeline boards, assess follow-up tasks, document calls and in-person visits, and arrange meetings efficiently. The system accommodates product catalogs, tax-compliant quotations, customer approvals online, invoicing, tracking of partial payments, and monitoring overdue accounts. Additionally, comprehensive reports deliver insights into sales performance and invoice statuses, while designated user roles and activity logs facilitate seamless team collaboration. Ledgo features a web-based workspace, a mobile app for Android, a REST API, webhooks, and an MCP connection. With its diverse functionalities, it effectively caters to businesses with small to medium-sized teams engaged in selling services, products, or appointments, enhancing their operational efficiency and customer interactions. Ultimately, Ledgo CRM empowers teams to streamline their processes and improve overall sales effectiveness.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
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Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook Ads
Yes
Google Ads
Yes
Instagram Ads
Yes
MSG91
Yes
Make
Yes
Model Context Protocol (MCP)
No
Razorpay
Yes
Stripe
Yes
Twilio
Yes
Integrations
WhatsApp
Yes
Facebook Ads
No
Google Ads
No
Instagram Ads
No
MSG91
No
Make
No
Model Context Protocol (MCP)
Yes
Razorpay
No
Stripe
No
Twilio
No
Pricing Details
$29/month
In the United States, Starter costs $29/month and includes 2 people. Quote and invoice availability and monthly allowances vary by plan. Additional people and messaging usage may cost extra.
Free Trial
Yes
Free Version
No
Pricing Details
$39/company/month
Starter costs $49 per company per month with monthly billing, or $39 per company per month when billed annually. Five users are included. The 14-day trial includes Business features and requires no credit card. There is no setup or onboarding fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
StritMedia
Country
India
Website
kibihq.com
Vendor Details
Company Name
Ledgo
Country
United Arab Emirates
Website
ledgo.io
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No