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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KennelMate is a comprehensive software solution designed specifically for the management of boarding kennels and catteries, accommodating facilities with as many as 200 boarding units. This intuitive program enables staff to operate efficiently without the need for extensive training, requiring only a fundamental familiarity with Windows. One standout feature is the monthly boarding chart, which clearly outlines the days of the month alongside the boarding units, effectively distinguishing between future bookings, current boardings, and past boardings. In addition to tracking boardings, the software also facilitates the management of grooming services, daycare operations, and merchandise sales. Users can access daily, weekly, and monthly boarding rates, along with the ability to apply additional daily or fixed charges. Grooming management is seamlessly integrated, and the program allows for the application of up to three different tax rates. Furthermore, staff can attach photographs of animals and store boarding details for repeat customers, ensuring a smooth experience for both pets and owners. The system also keeps records of up to eight vaccinations per pet and includes drop-down lists for diet preferences, medications, and veterinary contacts. Lastly, it generates confirmation letters and emails, streamlining communication with pet owners.

Description

WoofPOS serves as a comprehensive management solution tailored for pet care businesses such as grooming and boarding services. By integrating scheduling, AI-driven customer interactions, pet profiles, automated marketing strategies, referral systems, and payment processing, it minimizes the risk of missed opportunities. The platform utilizes AI voice and web chat agents that operate 24/7 to handle inquiries, making bookings, confirmations, and rescheduling based on real-time availability and specific business guidelines, thus transforming inquiries into confirmed appointments without increasing the workload for front-desk staff. Through automated processes like confirmations, reminders, rebooking suggestions, win-back initiatives, and reviews requests, it ensures that repeat customers do not rely on staff memory for follow-ups. Each pet is given a comprehensive profile that includes visit photos, personality traits, handling tags, medical history, preferences, and a complete record of services, all accessible to staff before each appointment. Additionally, the seamless integration of grooming and boarding services within a single system fosters a continuous connection between customers and their pets, supporting business growth effortlessly. This holistic approach not only enhances operational efficiency but also strengthens the bond between pet care providers and their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$240 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrenSoft

Founded

1992

Country

United Kingdom

Website

www.grensoft.com/KennelMate/index.htm

Vendor Details

Company Name

WoofPOS

Founded

2024

Country

United States

Website

woofpos.com

Product Features

Kennel

Appointment Management Yes 
Calendar Management Yes 
Customer Management Yes 
Pet Birthday Tracking Yes 
Pet Grooming Yes 
Photo Management Yes 

Product Features

Pet Grooming

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Client Management No 
Commission Management No 
Inventory Management No 
Mobile Grooming No 
Point of Sale (POS) No 
Recurring Appointments No 
Services List No 
Staff Management No 

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