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Description
Keeprop’s advanced automation system for job dispatching guarantees that tasks are assigned to the appropriate technicians promptly. When a user or device submits a request, the platform swiftly generates a work order and sends it to the designated technician responsible for that task. Its intuitive mobile application enhances business operations by offering a real-time overview of ongoing situations and streamlining both internal and external communications. This functionality enables your team to operate with greater efficiency and responsiveness. Additionally, as an automated service management solution, Keeprop accommodates various methods for accessing and utilizing events related to assets. It also facilitates diverse aspects of IoT (Internet of Things) implementation, which has become the global benchmark for device connectivity. By employing a cutting-edge strategy to address the complexities of field-service organizations, Keeprop effectively automates the dispatching of work orders across a multitude of tasks and activities, ultimately fostering improved operational effectiveness. This holistic approach not only simplifies the management process but also empowers technicians to focus on delivering high-quality service.
Description
Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.
API Access
Has API
API Access
Has API
Integrations
NEXTAR
ServiceTitan
Pricing Details
$0.25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeprop
Founded
2014
Country
Serbia
Website
www.keeprop.com
Vendor Details
Company Name
Probook
Founded
2022
Country
United States
Website
www.probook.ai/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
