Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kasset is an advanced AI note-taking solution that seamlessly records online meetings directly from your computer without the need for a bot, captures discussions on your mobile device, and transforms real-world conversations via Plaud devices into searchable notes. This innovative tool not only extracts decisions and next steps but also allows users to inquire about any conversation, connecting effortlessly to Claude, ChatGPT, and Copilot through its MCP feature. To ensure privacy, all audio recordings and notes are stored in France, complying with EU regulations. Developed by Bromance Studio based in Brussels, Kasset offers plans starting at €19 per user each month. Its key features include bot-free recording, the ability to ask Kasset questions, MCP integration, EU storage compliance, and the advanced capabilities of Plaud Pro, making it a versatile choice for effective note management. With Kasset, you can enhance your meeting productivity and streamline your workflow like never before.
Description
Our software empowers contact center operations personnel to independently modify Call Taker skills configurations, eliminating the need for assistance from other support teams that typically handle these adjustments. It includes features for real-time management, monitoring, and tracking of Call Taker availability. This system equips contact center operations with tools to respond effectively to sudden fluctuations in call volume and varying arrival patterns. Additionally, it supports the scheduling of recurring projects and initiatives in advance. The software also allows for temporary management of Call Taker "On-Phone" availability schedules, enabling operations to make immediate adjustments to skills configurations without requiring IT intervention. Furthermore, it automatically reverts any temporary changes made to the Call Taker skills configurations, ensuring that stability is maintained after adjustments are no longer necessary. This comprehensive approach enhances operational efficiency and responsiveness in a dynamic call center environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€19/user/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bromance Studio SRL
Country
Belgium
Website
kasset.com
Vendor Details
Company Name
OpsTel Services
Founded
2010
Country
United States
Website
opstel.com
Product Features
Product Features
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No