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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kanwas serves as the centralized brain for your team, providing a singular platform where teams and agents can generate, modify, share, and enrich product context. By eliminating the need to manage multiple tools such as Claude chats, local folders, Obsidian, VS Code, Git, and various documents, Kanwas offers product teams a collaborative workspace that keeps context continuously relevant. It's not merely about obtaining answers or producing outputs; rather, it functions as a space for thoughtful collaboration, leading to polished and actionable deliverables. By gaining insights into you, your business, and your strategic choices, Kanwas fosters shared context, ensuring that evidence, concepts, and trade-offs are visible to all stakeholders. The combination of a canvas and shared context promotes alignment, enabling teams and agents to collaborate over the same foundational information while producing structured, ready-to-execute deliverables at every phase of implementation. Each decision and its corresponding outcome enhance the subsequent thought processes and deliverables, evolving stored knowledge into a dynamic platform that teams can actively engage with. Moreover, Kanwas features a versatile canvas for tangible work, integrating code, documents, tasks, and more, which further streamlines collaborative efforts. This comprehensive approach transforms the way teams interact with their projects, fostering an environment where creativity and productivity thrive.

Description

Most platforms close tickets. Text closes sales. It’s an AI customer service platform - AI agent, live chat, help desk, and reporting in one place. Automate support, capture leads, and generate revenue from conversations that most platforms just close. Your support team talks to more buyers in a week than most sales teams see in a month. Most businesses call that a cost center. We call it an opportunity. • AI agent — resolves FAQs, returns, and order status end to end, so your team handles only what needs a human • Live chat — triggers proactive conversations based on visitor behavior, so browsers convert before they leave • Help desk — routes every conversation to the right agent with full context, so nothing gets lost • Copilot — works alongside agents, suggesting replies and surfacing customer history, so every response is accurate and fast • Lead capture — qualifies visitors after hours, so every follow-up starts with context, not a cold opener • Workflows — connects Text to your tools so routing, tagging, and notifications run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Intent-based routing — scores and routes conversations automatically, so high-value chats reach the right person instantly All channels in one inbox. AI tone and behavior are fully configurable. Real-time supervision, human takeover at any point. A support operation that runs 24/7, qualifies every lead, recovers abandoned carts, and generates measurable revenue. Quick and easy setup. No engineers required. • 35,000+ companies - PayPal, IKEA, Mercedes-Benz. • 14-day free trial, no credit card required.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
ChatGPT
Claude
Ecwid
Facebook Messenger
Gemini
Git
Gmail
Obsidian
Shopify
Squarespace
Visual Studio Code
Webflow
WhatsApp
WooCommerce
WordPress

Integrations

BigCommerce
ChatGPT
Claude
Ecwid
Facebook Messenger
Gemini
Git
Gmail
Obsidian
Shopify
Squarespace
Visual Studio Code
Webflow
WhatsApp
WooCommerce
WordPress

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kanwas

Country

United Kingdom

Website

kanwas.ai/

Vendor Details

Company Name

Text Inc.

Founded

2002

Country

United States

Website

www.text.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives