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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

Description

Secure access management across mobile and cloud platforms is essential today. Single sign-on and access control for the entire enterprise that eliminates the need to use siloed solutions in complex or cloud-based intranet environments. Access Manager allows you to securely interact with your partners via mobile devices. You can enable native apps or extend your web-based applications to them. Access Manager offers the convenience and security that digital customers expect from a self-help tool. Microsoft Azure is an essential part of many organizations' services. Access Manager provides security and other features for Azure. Access Manager supports the most current protocols for interoperability and easy integration. Access Manager provides a rich array of adaptive authentication options to ensure the best continuous authentication experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BeyondTrust Cloud Privilege Broker
Dataviso Roadmaps Planner
Intellicta

Integrations

BeyondTrust Cloud Privilege Broker
Dataviso Roadmaps Planner
Intellicta

Pricing Details

$16 per user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/netiq-access-manager

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Single Sign On

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

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