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Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
Description
Secure access management across mobile and cloud platforms is essential today. Single sign-on and access control for the entire enterprise that eliminates the need to use siloed solutions in complex or cloud-based intranet environments. Access Manager allows you to securely interact with your partners via mobile devices. You can enable native apps or extend your web-based applications to them. Access Manager offers the convenience and security that digital customers expect from a self-help tool. Microsoft Azure is an essential part of many organizations' services. Access Manager provides security and other features for Azure. Access Manager supports the most current protocols for interoperability and easy integration. Access Manager provides a rich array of adaptive authentication options to ensure the best continuous authentication experience.
API Access
Has API
API Access
Has API
Integrations
BeyondTrust Cloud Privilege Broker
Dataviso Roadmaps Planner
Intellicta
Integrations
BeyondTrust Cloud Privilege Broker
Dataviso Roadmaps Planner
Intellicta
Pricing Details
$16 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/netiq-access-manager
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Single Sign On
Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management