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Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
Description
Microsoft Identity Manager (MIM) enhances the identity and access management features established by Forefront Identity Manager and earlier technologies. It facilitates seamless integration with diverse platforms throughout the datacenter, which includes on-premises HR systems, directories, and databases. MIM complements Azure AD cloud services by ensuring that the appropriate users are present in Active Directory for on-premises applications. Subsequently, Azure AD Connect can facilitate access to these users in Azure AD for Microsoft 365 and other cloud applications. The system supports automatic provisioning of identities and groups driven by business policies and workflows. Additionally, MIM integrates information from directories with HR systems and other authoritative sources. It efficiently synchronizes identities across directories, databases, and local applications using various APIs and protocols, along with connectors provided by both Microsoft and its partners. This comprehensive approach not only streamlines identity management but also enhances security and compliance across the organization.
API Access
Has API
API Access
Has API
Integrations
Intellicta
Microsoft 365
Microsoft Entra ID
Pricing Details
$16 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
docs.microsoft.com/en-us/microsoft-identity-manager/microsoft-identity-manager-2016
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning