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Description
JustRelate CRM is a flexible, modular customer relationship management platform designed for SMEs and mid-market organizations. The system centralizes contact management, activities tracking, and enterprise structures across marketing, sales, and service operations.
Core capabilities include lead management, opportunity tracking, quote generation, and contract administration. The platform features workflow automation, mobile access across iOS, Android, and Windows devices, and responsive interfaces for seamless field operations. Advanced analytics provide real-time cockpits, sales funnel forecasting, and multidimensional trend analysis.
JustRelate CRM integrates with ERP systems (SAP, abas, PSIpenta), email platforms (Outlook, Lotus Notes), and third-party applications via REST-API, XML, and web services. The service module encompasses ticketing, maintenance scheduling, resource planning, and knowledge management.
Deployment options include cloud hosting in Germany or on-premises installation. The platform supports multi-language, multi-currency, and international operations. Administration tools enable field-level access controls, process customization, and data quality management. Built on scalable n-tier architecture, it accommodates hundreds of concurrent users while maintaining performance.
Description
Moonstride is a comprehensive cloud-based travel technology solution designed exclusively for the travel sector, merging an extensive travel CRM, a powerful back-office system, and a booking engine focused on conversion to enhance and automate sales, operations, and client service. By centralizing customer inquiries, profiles, and communications across various channels, it enables teams to efficiently monitor leads from initial inquiry to final sale, thereby boosting conversion rates. Additionally, it features a quotation builder and an intuitive itinerary creation tool that facilitates the rapid generation of professional proposals and customized travel plans. The platform also accommodates supplier and product management, contract input with pricing and commission oversight, planning for group travel, and seamless API integrations with worldwide travel services including flights, accommodations, and transfers. With support for multiple currencies and languages, it offers task and calendar tools to aid team collaboration, as well as reporting dashboards for valuable business insights and performance monitoring. Overall, Moonstride serves as a holistic solution that empowers travel professionals to optimize their workflow and enhance customer experiences.
API Access
Has API
API Access
Has API
Integrations
CleverReach
Inxmail
JustRelate Web Builder
Neoletter
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JustRelate Group
Founded
1989
Country
Germany
Website
www.justrelate.com/justrelate-crm-app
Vendor Details
Company Name
moonstride
Country
United Kingdom
Website
www.moonstride.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management