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Description
JustFOIA provides an intuitive platform for managing records requests, overseeing each phase from submission to fulfillment. Let's explore the features that make processing requests on JustFOIA straightforward. The software offers customizable web-based forms tailored to fit the specific requirements of your organization, allowing for an unlimited number of forms designed for various request types. Users can establish new request workflows that enable the assignment of both custom and standard tasks to specific individuals or departments. In-app collaboration facilitates the completion of tasks, obtaining necessary approvals, processing and redacting the requested information, and securely delivering it to the requester in a seamless manner. With these workflows, your capacity to streamline the process is only limited by your creativity. Throughout the request processing, communication among all involved departments is effortless, ensuring that each necessary step is accounted for. Additionally, your organization has the opportunity to recover costs associated with the time and materials expended on each request, further enhancing the efficiency of the system. This comprehensive approach not only improves workflow but also fosters transparency and accountability within your records management process.
Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
API Access
Has API
API Access
Has API
Integrations
Laserfiche
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$900.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JustFOIA
Founded
2019
Country
United States
Website
www.justfoia.com/how-it-works/
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Product Features
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management