Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Xero
Yes
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Sage Accounting
Yes
Slack
No
WhatsApp
No
Zapier
No
n8n
No
Integrations
Xero
Yes
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Sage Accounting
No
Slack
Yes
WhatsApp
Yes
Zapier
Yes
n8n
Yes
Pricing Details
£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Joqiva
Country
Ukraine
Website
joqiva.co.uk
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No