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Description

Jitterbit Harmony is a modern integration and automation platform that combines AI accountability with low-code simplicity. Built to connect SaaS, cloud, and on-premise systems, it enables organizations to streamline workflows across every department and industry. Its unified suite includes iPaaS, API Manager, App Builder, and EDI, delivering complete lifecycle integration from data synchronization to app development. The platform’s layered AI architecture introduces intelligent agents and AI assistants that enhance automation while maintaining governance and security. Pre-built connectors and drag-and-drop tools allow teams to integrate applications like Salesforce, SAP, Workday, and Shopify in days rather than months. Harmony supports key use cases such as order-to-cash, lead-to-order, employee expense management, and purchasing workflows. With enterprise-grade scalability and security at its core, it ensures reliable operations across complex digital ecosystems. Jitterbit’s consistent #1 ranking in G2’s Enterprise iPaaS Implementation Index underscores its fast implementation and strong user adoption. The Harmony AI Bundle further accelerates deployment with pre-built AI agents and professional services support. Together, these capabilities position Jitterbit Harmony as a comprehensive foundation for AI-driven business transformation.

Description

iWay Service Manager (iSM) serves as an integration platform that provides swift access to precise and timely data across various systems, processes, and stakeholders, ensuring exceptional interoperability among diverse systems and information. This platform empowers users to develop robust and reusable business services utilizing existing applications, thereby promoting seamless application integration within a secure and scalable framework. iSM accommodates a broad array of connectors, enabling the incorporation of different services, including real-time, batch, streaming, structured and unstructured data, as well as cloud sources, blockchain applications, big data, social media, and machine-generated information. In addition, its sophisticated transformation services allow workflows to send and receive messages in formats such as JSON, XML, SWIFT, EDI, and HL7, enhancing flexibility and usability. Furthermore, the platform provides RESTful API support for RAML, Swagger, and Open API, which accelerates access to essential callable services, ultimately improving operational efficiency and response times. By leveraging these capabilities, organizations can achieve greater agility in their integration processes and drive more informed decision-making.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Appify Yes 
Azure OpenAI Service Yes 
BMC Helix Yes 
CLOVER CollectIT Yes 
Centaur TBMS Yes 
FairCom DB Yes 
Gemini Yes 
Jira Yes 
Microsoft Dynamics 365 Yes 
Pinecone Yes 
Propel Yes 
Semarchy xDM Yes 
Service Geeni Yes 
Shopify Yes 
Swagger No 
XML No 
Zendesk Yes 
airSlate SignNow Yes 
ibi Data Intelligence No 

Integrations

Adobe Marketo Engage No 
Appify No 
Azure OpenAI Service No 
BMC Helix No 
CLOVER CollectIT No 
Centaur TBMS No 
FairCom DB No 
Gemini No 
Jira No 
Microsoft Dynamics 365 No 
Pinecone No 
Propel No 
Semarchy xDM No 
Service Geeni No 
Shopify No 
Swagger Yes 
XML Yes 
Zendesk No 
airSlate SignNow No 
ibi Data Intelligence Yes 

Pricing Details

Contact Seller
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Jitterbit

Founded

2003

Country

United States

Website

www.jitterbit.com

Vendor Details

Company Name

Cloud Software Group

Founded

2022

Country

United States

Website

www.ibi.com/products/ibi-iway-service-manager

Product Features

API Management

API Design Yes 
API Lifecycle Management Yes 
Access Control Yes 
Analytics Yes 
Dashboard Yes 
Developer Portal Yes 
Testing Management Yes 
Threat Protection Yes 
Traffic Control Yes 
Version Control Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

iPaaS

AI / Machine Learning Yes 
Cloud Data Integration Yes 
Dashboard Yes 
Data Quality Control Yes 
Data Security Yes 
Drag & Drop Yes 
Embedded iPaaS Yes 
Integration Management Yes 
Pre-Built Connectors Yes 
White Label Yes 
Workflow Management Yes 

Low-Code Development

AI-Assisted Development Yes 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing Yes 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management Yes 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

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