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support

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Description

Jellyfish, the top Engineering Management Platform, provides complete visibility into engineering organizations, their work, and their operations. Jellyfish analyzes engineering signals from Git, Jira, and contextual business data such as roadmapping, incident response, calendar, and collaboration tool. This allows engineering leaders to align engineering decisions and business initiatives, and deliver the right software on time and efficiently. Jellyfish allows engineering leaders to focus their teams on the most important things for the business, driving strategic decision-making and delivering results.

Description

OpsLevel is the most flexible Internal Developer Portal, helping teams streamline service ownership, automate catalog maintenance, and drive engineering excellence. With AI-powered insights, automation, and self-service workflows, OpsLevel eliminates bottlenecks—so developers can focus on building, not bureaucracy. Unlike fragmented spreadsheets or homegrown solutions, OpsLevel brings clarity to complex architectures, ensuring teams can enforce best practices, reduce incidents, and accelerate deployments. From onboarding to security, OpsLevel makes software delivery faster, more reliable, and more scalable.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes 
GitHub Yes 
GitLab Yes 
Jira Yes 
Okta Yes 
Opsgenie Yes 
PagerDuty Yes 
Auth0 No 
Azure DevOps Server No 
BambooHR Yes 
Confluence Yes 
Dynatrace No 
Google Cloud Functions No 
Google Sheets Yes 
Jenkins No 
Lacework No 
Octopus Deploy No 
Productboard Yes 
Snyk No 
Veracode No 

Integrations

Bitbucket Yes 
GitHub Yes 
GitLab Yes 
Jira Yes 
Okta Yes 
Opsgenie Yes 
PagerDuty Yes 
Auth0 Yes 
Azure DevOps Server Yes 
BambooHR No 
Confluence No 
Dynatrace Yes 
Google Cloud Functions Yes 
Google Sheets No 
Jenkins Yes 
Lacework Yes 
Octopus Deploy Yes 
Productboard No 
Snyk Yes 
Veracode Yes 

Pricing Details

Custom
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Jellyfish

Founded

2017

Country

United States

Website

jellyfish.co

Vendor Details

Company Name

OpsLevel

Founded

2018

Country

Toronto, CA

Website

www.opslevel.com

Product Features

Agile Project Management Tools

Backlog Management No 
Feedback Management No 
Gantt/Timeline View No 
Kanban Board No 
Prioritization No 
Request Management No 
Resource Management Yes 
Retrospectives Management No 
Status Tracking Yes 
Supports Scrum Yes 
Team Management Yes 
Template Management No 
Workflow Management No 

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Application Lifecycle Management

Administrator Level Control No 
Defect Tracking No 
Iteration Planning No 
Project Management Yes 
Release Management No 
Requirements Review No 
Task Management No 
Test Case Tracking No 
User Level Management No 
Version Control No 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management Yes 
Prioritization Yes 
Release Management No 
Timeline Management Yes 
Troubleshooting Reports Yes 

Feature Management

A/B Testing No 
Entitlement Management No 
Feature Alerts No 
Feature Flag / Toggle No 
Feature Rollout Management No 
KPI Monitoring Yes 
Kill Switch No 
Multivariate Testing No 
Product Experimentation No 
Whitelist Creation No 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

Software Development Analytics

Jellyfish stands out as a premier platform for Software Development Analytics, designed to empower leaders in engineering, product, and finance to cultivate robust and high-performing R&D teams. We provide valuable insights into team dynamics, resource allocation, and project delivery, while delivering tailored solutions that enhance developer experiences, refine software capitalization processes, and assess the effectiveness of AI tools such as Copilot, Cursor, and AmazonQ. With over 500 organizations and 11,000 engineering teams—including prominent names like GoodRX, Varo, Priceline, and PagerDuty—relying on Jellyfish, we help optimize engineering workflows, allowing teams to concentrate on their core objectives. Discover more at jellyfish.co.

Strategic Planning

Budgeting & Forecasting Yes 
Dashboard Yes 
Goal Setting / Tracking Yes 
Idea Management No 
KPIs Yes 
Modeling & Simulation No 
Roadmapping No 
Scenario Planning Yes 
Scorecards No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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