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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The JSU Automation Suite for Jira Workflows is a user-friendly, no-code automation tool that empowers teams to create, oversee, and tailor workflow rules and automations without needing any programming skills. Compatible with Jira Cloud, Server, and Data Center, JSU features a straightforward drag-and-drop rule builder alongside a Universal Rule Builder, which allows administrators to set conditions, validators, and post-functions to manage transitions and automate routine tasks within Jira’s workflow engine. This functionality aids in optimizing processes such as issue transitions, notifications, field changes, approvals, escalations, and managing linked issues. Furthermore, it facilitates unlimited automation executions, effectively eliminating the restrictions typically imposed by native Jira plans, thus enabling teams to enhance their automation capabilities irrespective of their Jira subscription. Users benefit from the ability to view and manage all saved workflow rules easily, monitor execution logs for troubleshooting, and ensure data governance by controlling issue movement. With its comprehensive features, JSU not only simplifies workflow management but also enhances team productivity and efficiency.

Description

Phoenix Incidents stands out as the sole native incident management platform for Jira, seamlessly integrating into the tools that developers regularly utilize, such as Jira and Slack, thereby eliminating the hassle of context-switching and the need to master additional software. The platform oversees the complete incident lifecycle, guaranteeing adherence to compliance standards without imposing additional burdens on your team, thanks to AI-driven automated workflows that follow industry best practices and effectively coordinate your team's response from the initial declaration to the final resolution. Our Root Cause Analysis (RCA) module employs an AI-enhanced Five Whys technique, promoting transparency, pinpointing genuine root causes, and delineating actionable remediation tasks. Additionally, executive reporting through weekly report cards and real-time dashboards monitors the progress of RCA initiatives, ensuring teams are held accountable and that action items are promptly addressed to prevent future occurrences. With Phoenix Incidents, you can enjoy a streamlined incident management experience, leading to significant improvements in team coordination, effective RCA resolution, and enhanced on-call responsiveness, ultimately transforming the way your organization handles incidents. You'll discover that this approach not only alleviates stress but also fosters a culture of proactive incident management across your teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
PagerDuty
Slack
Splunk On-Call

Integrations

Jira
PagerDuty
Slack
Splunk On-Call

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$3.75/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Appfire

Founded

2005

Country

United States

Website

appfire.com/products/jsu

Vendor Details

Company Name

Phoenix Incidents

Founded

2025

Country

United States

Website

phoenixincidents.com

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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