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Average Ratings 0 Ratings

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support

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Description

Ivanti Autonomous Endpoint Management is an endpoint management platform that combines AI, automation, asset intelligence, and security capabilities to streamline IT operations and improve endpoint reliability. Built on the Ivanti Neurons platform, it provides continuously updated visibility into managed, unmanaged, and shadow IT assets across an organization's environment. Device inventory and software estate management tools track endpoint configurations, ownership, installed applications, software versions, usage, and security exposures. The platform supports multi-OS endpoint management, device enrollment, operating system provisioning, application deployment, and employee self-service. Risk-based patch management helps organizations prioritize vulnerabilities, automate patch deployment, verify remediation, and maintain continuous compliance. Autonomous remediation capabilities use bots and automated actions to diagnose endpoint issues, apply fixes, and prevent recurring problems without requiring manual intervention for every incident. IT teams can also perform remote support, execute scripts, reboot devices, and apply bulk actions across groups of endpoints. Digital experience monitoring and endpoint analytics provide insights into device health, employee experience, performance issues, and operational trends. Ivanti combines these capabilities with governed AI, policy enforcement, secure access controls, and coordinated IT and security workflows to help organizations reduce risk, improve service delivery, and manage endpoints more efficiently.

Description

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atera No 
Azure-AD-External-Identities No 
Google Drive No 
Ivanti Yes 
Ivanti Connect Secure Yes 
Ivanti ITSM Yes 
Ivanti Neurons for IIoT Yes 
Ivanti Neurons for Secure Access Yes 
Ivanti Policy Secure Yes 
Ivanti Velocity Yes 
Ivanti vADC Yes 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft SharePoint No 
Microsoft Teams No 
Okta No 
Salesforce No 
ServiceNow Customer Service Management No 
Slack No 
TeamViewer No 

Integrations

Atera Yes 
Azure-AD-External-Identities Yes 
Google Drive Yes 
Ivanti No 
Ivanti Connect Secure No 
Ivanti ITSM No 
Ivanti Neurons for IIoT No 
Ivanti Neurons for Secure Access No 
Ivanti Policy Secure No 
Ivanti Velocity No 
Ivanti vADC No 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Okta Yes 
Salesforce Yes 
ServiceNow Customer Service Management Yes 
Slack Yes 
TeamViewer Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ivanti

Founded

2017

Country

United States

Website

www.ivanti.com/autonomous-endpoint-management

Vendor Details

Company Name

Atera

Founded

2012

Country

United States

Website

www.atera.com/ai/robin/

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Patch Management

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans No 
Compliance Management No 
Custom Patches No 
Dashboard No 
Network Wide Management No 
Patch Prioritization No 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning No 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

Product Features

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Alternatives

Alternatives