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Description
IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.
Description
RecFaces Id-Guard is a software developed for video surveillance and security systems that allows you to expand the functions of a classic video surveillance system using identification in the video stream.
- The solution enriches video surveillance systems of any manufacturers with biometric functions and provides tools for prompt response and search in the archive
- The solution provides ready-made certified integrations with a number of VMS systems
- Depending on the role, a well-designed user interface provides quick and convenient access to all the necessary functions to perform current operational tasks
- Each operator of the system can receive only those notifications that are included in his responsibility.
- All detected faces are saved to the solution archive. The volume of an event in the archive takes up less memory than the video archive.
- The solution allows you to download graphic layouts of locations with the ability to place identification cameras on maps to simplify an operational response to an incident.
- A wide range of available solution parameters allows the administrator to configure the optimal mode of its operation
- Mobile application allows you to provide information to security personnel
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IrisCX
Country
Canada
Website
www.iriscx.com
Vendor Details
Company Name
RecFaces FZ-LLC
Founded
2022
Country
United Arab Emirates
Website
recfaces.com
Product Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets
