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Description
Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.
Description
ecManager is a highly adaptable digital commerce platform designed to create webshops that align perfectly with your brand identity and enhance the customer journey. This versatile platform not only aids in maximizing order value and conversion rates but also ensures peak performance across all metrics. As a frontrunner in digital commerce technology, ecManager is committed to fostering customer satisfaction, promoting sustainable growth, facilitating business transformation, and providing a competitive edge, all largely influenced by technological advancements. Through their cutting-edge digital solutions, they empower individuals and organizations to achieve these objectives effectively. The clientele of ecManager includes ambitious retailers, prominent brands, and wholesalers who rely on dependable and flexible omnichannel commerce technology to deliver exceptional order fulfillment, conversion rates, and customer experiences. In a rapidly evolving marketplace, these companies recognize the importance of leveraging innovative technology to stay ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
Copernica
Microsoft Azure
Pricing Details
$3 per order
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Iris Nova
Country
United States
Website
www.irisnova.com
Vendor Details
Company Name
De Nieuwe Zaak
Founded
2005
Country
Netherlands
Website
www.denieuwezaak.nl/e-commerce-partners/ecmanager-omnichannel-software/
Product Features
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
