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Description
Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.
Description
An all-inclusive eCommerce platform designed specifically for independent grocery stores and regional chains is now available. As customers increasingly prioritize convenience, it’s essential to develop an online store that not only highlights your products but also reflects your brand's distinct identity. This platform can be seamlessly integrated into your existing website as well as the Mercato marketplace. It accommodates a wide range of offerings including center-aisle items, alcoholic beverages, private label goods, prepared meals, and catering options. With smooth online ordering and delivery services available on both mobile devices and desktops, customers can easily shop at their convenience. Additionally, a customizable mobile app listing that incorporates your store's branding and customer reviews is provided. We handle the logistical challenges with fully funded and managed delivery services, allowing your team to focus on order fulfillment while you maintain control of the process. Enjoy the benefits of one-hour, same-day delivery facilitated by our extensive network of over 100,000 couriers across the nation. Furthermore, the platform includes tools to enhance fulfillment, generate insightful reports, and manage your workforce efficiently. A two-way integration with your POS system ensures accurate pricing, inventory management, transaction tracking, rewards, discounts, and coupon handling. You will also benefit from a real-time product management dashboard that provides comprehensive order controls, enhancing your operational efficiency. This comprehensive solution empowers your grocery store to thrive in a competitive online market.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Cloud Platform
IT Retail POS
Pricing Details
$3 per order
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Iris Nova
Country
United States
Website
www.irisnova.com
Vendor Details
Company Name
Mercato
Founded
2015
Country
United States
Website
www.mercato.com/merchant
