Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.

Description

StayReplied offers a web-based shared inbox designed for businesses managing customer inquiries via website chat. Within its searchable workspace, conversations can be organized by staff members who can assign chats, add private notes, and transform discussions into tickets complete with an owner, priority level, and due date. The platform provides optional AI-generated responses that utilize approved and versioned knowledge along with pricing records, ensuring transparency by citing source versions and seamlessly transitioning conversations to human agents when necessary. Teams have the flexibility to establish daily and monthly budgets for AI interactions, though these AI features are currently in private beta and necessitate the business's specific Anthropic key. Additionally, the service encompasses a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites. It is primarily targeted at restaurants, clinics, retail shops, online stores, and service-oriented businesses. The application and chat feature support both English and Arabic languages, accommodating right-to-left text formatting as well. While the website chat functionality is currently available, integration with platforms such as WhatsApp, Instagram, Messenger, email, and SMS is anticipated in the near future. This multi-channel approach aims to enhance communication and streamline customer support processes across various business types.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Anthropic No 
Facebook Messenger Yes 
Google Calendar Yes 
Instagram Yes 
Microsoft Outlook Yes 
QuickBooks Online Yes 
Telegram Yes 
Viber Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 
Xero Yes 
Zoho Books Yes 

Integrations

Anthropic Yes 
Facebook Messenger No 
Google Calendar No 
Instagram No 
Microsoft Outlook No 
QuickBooks Online No 
Telegram No 
Viber No 
WhatsApp No 
WooCommerce No 
WordPress No 
Xero No 
Zoho Books No 

Pricing Details

$8.50 (€7.50)/month/user
Free plan: up to 3 users, 1,000 records, with the shared inbox and chatbot, email campaigns, quotes and invoices, a few automations, a booking page, SMS and web forms, with lower limits (AI through prepaid packs). Standard: $9 (€8) per user per month, $26 (€23) per quarter or $102 (€90) per year, excl. VAT; adds telephony and the AI voice agent, helpdesk, API, chatbot flows, sequences, recurring invoices and contracts, with 500 AI requests and 30 AI voice minutes per user per month. Business: $29 (€27) per user per month, $84 (€78) per quarter or $324 (€300) per year; no feature limits, plus sales teams, quote approvals, sales targets, advanced helpdesk and dashboard reports, with 1,500 AI requests and 100 voice minutes per user per month. Add users at any time. 30-day free trial, no card required.
Free Trial Yes 
Free Version Yes 

Pricing Details

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intrawebix SRL

Founded

2025

Country

Moldova

Website

crm.intrawebix.com/en

Vendor Details

Company Name

BytesGlue

Founded

2024

Country

United Arab Emirates

Website

stayreplied.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Waslo Reviews

Waslo

Tec-ads LTD (Waslo)

Alternatives

No Alternatives
Convarza AI Reviews

Convarza AI

Pronnel Technology