Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.
Description
StayReplied offers a web-based shared inbox designed for businesses managing customer inquiries via website chat. Within its searchable workspace, conversations can be organized by staff members who can assign chats, add private notes, and transform discussions into tickets complete with an owner, priority level, and due date. The platform provides optional AI-generated responses that utilize approved and versioned knowledge along with pricing records, ensuring transparency by citing source versions and seamlessly transitioning conversations to human agents when necessary. Teams have the flexibility to establish daily and monthly budgets for AI interactions, though these AI features are currently in private beta and necessitate the business's specific Anthropic key. Additionally, the service encompasses a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites. It is primarily targeted at restaurants, clinics, retail shops, online stores, and service-oriented businesses. The application and chat feature support both English and Arabic languages, accommodating right-to-left text formatting as well. While the website chat functionality is currently available, integration with platforms such as WhatsApp, Instagram, Messenger, email, and SMS is anticipated in the near future. This multi-channel approach aims to enhance communication and streamline customer support processes across various business types.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Anthropic
No
Facebook Messenger
Yes
Google Calendar
Yes
Instagram
Yes
Microsoft Outlook
Yes
QuickBooks Online
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
WooCommerce
Yes
Integrations
Anthropic
Yes
Facebook Messenger
No
Google Calendar
No
Instagram
No
Microsoft Outlook
No
QuickBooks Online
No
Telegram
No
Viber
No
WhatsApp
No
WooCommerce
No
Pricing Details
$8.50 (€7.50)/month/user
Free plan: up to 3 users, 1,000 records, with the shared inbox and chatbot, email campaigns, quotes and invoices, a few automations, a booking page, SMS and web forms, with lower limits (AI through prepaid packs). Standard: $9 (€8) per user per month, $26 (€23) per quarter or $102 (€90) per year, excl. VAT; adds telephony and the AI voice agent, helpdesk, API, chatbot flows, sequences, recurring invoices and contracts, with 500 AI requests and 30 AI voice minutes per user per month. Business: $29 (€27) per user per month, $84 (€78) per quarter or $324 (€300) per year; no feature limits, plus sales teams, quote approvals, sales targets, advanced helpdesk and dashboard reports, with 1,500 AI requests and 100 voice minutes per user per month. Add users at any time. 30-day free trial, no card required.
Free Trial
Yes
Free Version
Yes
Pricing Details
AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intrawebix SRL
Founded
2025
Country
Moldova
Website
crm.intrawebix.com/en
Vendor Details
Company Name
BytesGlue
Founded
2024
Country
United Arab Emirates
Website
stayreplied.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Alternatives
Alternatives
No Alternatives