Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.
Description
MyCycle CRM is a comprehensive customer relationship management solution designed for small business sales teams that utilize WhatsApp for customer interaction. By consolidating team discussions into a shared inbox, it enhances communication efficiency, while a structured sales pipeline organizes leads and potential opportunities. The platform also features capabilities for creating campaigns, landing pages, and AI-driven bots, all of which facilitate lead generation, boost customer engagement, and streamline sales processes. MyCycle CRM integrates conversation management, lead development, and sales activities into a single, cohesive platform. Offered as a Software as a Service (SaaS), it enables teams to collaboratively manage WhatsApp inquiries, track leads through various pipeline stages, design marketing campaigns, and implement bots for engaging customers. With subscription plans starting at $35 per month, users can also take advantage of a free trial to explore the platform's features before committing. This makes it an attractive option for small businesses aiming to enhance their customer relationship management using modern communication tools.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Facebook Messenger
Yes
Google Calendar
Yes
Instagram
Yes
Microsoft Outlook
Yes
QuickBooks Online
Yes
Telegram
Yes
Viber
Yes
WooCommerce
Yes
WordPress
Yes
Integrations
WhatsApp
Yes
Facebook Messenger
No
Google Calendar
No
Instagram
No
Microsoft Outlook
No
QuickBooks Online
No
Telegram
No
Viber
No
WooCommerce
No
WordPress
No
Pricing Details
$8.50 (€7.50)/month/user
Free plan: up to 3 users, 1,000 records, with the shared inbox and chatbot, email campaigns, quotes and invoices, a few automations, a booking page, SMS and web forms, with lower limits (AI through prepaid packs). Standard: $9 (€8) per user per month, $26 (€23) per quarter or $102 (€90) per year, excl. VAT; adds telephony and the AI voice agent, helpdesk, API, chatbot flows, sequences, recurring invoices and contracts, with 500 AI requests and 30 AI voice minutes per user per month. Business: $29 (€27) per user per month, $84 (€78) per quarter or $324 (€300) per year; no feature limits, plus sales teams, quote approvals, sales targets, advanced helpdesk and dashboard reports, with 1,500 AI requests and 100 voice minutes per user per month. Add users at any time. 30-day free trial, no card required.
Free Trial
Yes
Free Version
Yes
Pricing Details
$35/month
Plans start at $35 USD per month. A free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intrawebix SRL
Founded
2025
Country
Moldova
Website
crm.intrawebix.com/en
Vendor Details
Company Name
MyCycle CRM
Country
Canada
Website
www.mycycle-crm.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No