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Description

Interfacing’s Integrated Management System (IMS ) is an AI-supported platform that brings BPM, QMS, Document Control, and GRC together in one environment. Teams use IMS to design and manage processes, govern documentation, oversee risks, and demonstrate compliance with complete visibility and reliable audit evidence. Built for sectors that depend on strict oversight, such as aerospace, life sciences, public sector, and financial services, IMS offers real-time monitoring, automated workflows, and AI-driven analytics that strengthen quality and lower operational exposure. The system is ISO 27001 certified and validated for 21 CFR Part 11, ensuring secure and compliant use in regulated operations. IMS also provides low-code automation, process mining, audit tools, training management, CAPA workflows, and dashboards that help organizations improve performance and maintain regulatory control. AI enhances governance, improves precision, and supports continuous compliance.

Description

XSOL offers a transformative platform for workplace modeling and automation. By employing a model-based approach, XSOL connects all facets of a business—including its organizational structure, operations, and resources—through the relationships they share. This interconnectedness is essential for successfully implementing change within an organization. A thorough understanding of processes is crucial for any enhancement initiative, especially in automation, where a lack of complete alignment with real-world scenarios can disrupt workflows. Gaining insight into how a process functions empowers you to streamline and enhance it effectively. Moreover, when a process is automated, its underlying model allows for rapid further improvements, even during live operations. In addition to ensuring precise definitions, achieving success in automation necessitates a comprehensive enterprise model that integrates all processes while maintaining data integrity. This approach allows for swift automation and real-time adjustments utilizing live data, ultimately fostering a more agile and responsive business environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$480 per month
Subscription licenses
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interfacing Technologies Corporation

Founded

1983

Country

Canada

Website

www.interfacing.com

Vendor Details

Company Name

XSOL

Website

www.xsol.com

Product Features

Business Process Automation

Interfacing merges business process modeling with low-code automation to enable organizations to transition from written procedures to structured digital execution. This allows users to automate a variety of tasks including approvals, routing, forms, notifications, business rules, and actions, while linking automation to roles, documents, risks, controls, and enterprise data. Process mining and analytical tools can uncover opportunities for automation, and the Integrated Management System ensures governance and traceability throughout the automated workflows.

Business Process Management

Interfacing offers robust Business Process Management (BPM) features designed for enterprises to effectively document, analyze, govern, enhance, and automate their business processes. Users have the ability to design value streams, processes, subprocesses, activities, and tasks, all while establishing connections to various elements such as roles, systems, risks, controls, documentation, key performance indicators, and requirements. Among its array of features are BPMN modeling, process hierarchy visualization, governance workflows, process mining, simulation, impact assessment, and AI-powered enhancements, all integrated within a single Management System.

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Compliance

The Integrated Management System (IMS) interface enables organizations to streamline compliance by linking together regulations, policies, procedures, risks, controls, documentation, roles, training, and evidence within a unified framework. Features such as automated review and approval processes, version management, audit trails, electronic signatures, scheduled assessments, and visibility into change impacts facilitate ongoing compliance and readiness for audits. This platform is tailored for organizations facing regulatory challenges and operational complexities that require traceability across various standards and business operations.

Archiving & Retention Yes 
Artificial Intelligence (AI) Yes 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Data Governance

Interfacing enhances data governance by defining ownership, permissions, relationships, lifecycle management, and accountability throughout various processes, documents, roles, risks, controls, and other organizational information. Features such as role-based access, version tracking, approval workflows, audit logs, and reusable data objects contribute to ensuring consistency and traceability. The Information Management System (IMS) serves as a centralized and regulated source of operational information, preventing essential business data from becoming scattered across isolated applications and storage systems.

Access Control Yes 
Data Discovery Yes 
Data Mapping Yes 
Data Profiling Yes 
Deletion Management Yes 
Email Management Yes 
Policy Management Yes 
Process Management Yes 
Roles Management Yes 
Storage Management Yes 

Digital Signature

Interfacing facilitates secure workflows for electronic and digital signatures, specifically designed for managing controlled documents and processes, including compliance with regulatory approvals. It allows the integration of digital signatures within endorsement and approval procedures, enhanced by features such as multi-factor authentication, comprehensive audit trails, time-stamping, and version control. This platform meets the electronic signature mandates pertinent to highly regulated sectors, including the requirements set forth by 21 CFR Part 11, enabling organizations to uphold accountability and provide verifiable evidence of approvals.

Audit Trail Yes 
Authentication Yes 
Auto Reminders Yes 
Customizable Templates Yes 
Document Analytics Yes 
Mobile Signature Yes 
Multi-Party Signing Yes 
Progress Tracking Yes 
Task Progress Tracking Yes 

Digital Twin

Interfacing provides a Digital Twin of an Organization, enabling a cohesive digital model that mirrors the operations of a business. This approach integrates various aspects such as processes, capabilities, personnel, systems, resources, risks, controls, documentation, KPIs, and stakeholders into a unified operational framework. Organizations can leverage this tool to explore interdependencies, evaluate the implications of changes, track performance metrics, utilize process mining techniques, and conduct simulations to gauge the potential effects of operational adjustments on the overall business landscape prior to executing any changes.

Document Control

Interfacing offers a systematic approach to managing the lifecycle of documents, including policies, standard operating procedures (SOPs), guidelines, and other regulated materials. Its features encompass the creation, assessment, endorsement, authorization, distribution, electronic sign-offs, historical version tracking, regular review scheduling, modification requests, training allocations, acknowledgment of reading, and archiving. Additionally, documents can be associated with specific processes, regulations, risks, and responsibilities, providing organizations with insights into the potential consequences of modifications to controlled materials.

Archiving & Retention Yes 
Automated Routing Yes 
Change Management Yes 
Compliance Management Yes 
Electronic Signature Yes 
Escalation Management Yes 
Periodic Review Yes 
Version Control Yes 

Document Generation

Interfacing facilitates the development and production of regulated business documents derived from organized process and repository data. Businesses can produce standardized documentation, guidelines, and various outputs by leveraging existing information related to processes, roles, risks, controls, and regulations. The integration of AI-driven features can speed up the content creation process, while governance mechanisms, version management, and approval protocols ensure that the resulting documentation is both accountable and well-organized within the Integrated Management System.

Batch Processing Yes 
Collaboration Yes 
Digital Signature Yes 
Interaction Tracking Yes 
Multiple Output Formats Yes 
Templates Yes 

Document Management

Interfacing offers a regulated approach to document management through its Integrated Management System, linking controlled documents to relevant processes, roles, regulations, risks, and training requirements. Its features encompass document creation, review, approval, publication, version tracking, metadata management, scheduled evaluations, audit trails, archiving, and restricted access. This enables organizations to integrate document management into their operational framework instead of treating them as detached files stored in a different location.

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture Yes 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

Document Scanner

Interfacing employs AI-driven document analysis to retrieve organized data from both documents and images, converting unchanging content into valuable, reusable insights. Businesses can leverage this document and image analysis to expedite the transition from outdated materials, uncover processes, and facilitate new content generation. The information obtained can subsequently be managed, linked to various processes, and integrated into the Integrated Management System, ensuring it is no longer confined within static files.

Document Version Control

Interfacing offers a robust document version management system that ensures a comprehensive history of changes, along with features for managing revisions, comparisons, restorations, and approval processes. Organizations can easily identify content that is in draft, approved, published, or archived states, while also keeping detailed audit logs that track who made modifications, when those changes occurred, and the reasons behind them. The platform's version governance is seamlessly integrated with document control, electronic signatures, regular reviews, change requests, and training processes, enabling organizations in regulated industries to uphold precise and traceable controlled documentation.

Access Controls/Permissions Yes 
Approval Process Control Yes 
Archiving & Retention Yes 
Audit Trail Yes 
Commenting / Notes Yes 
Document Check-in / Check-out Yes 
For Engineering Documents Yes 
Revision History Yes 
Version Comparison Yes 
Version Rollback Yes 

Document Workflow

Interfacing streamlines the entire lifecycle of documents through automated workflows that encompass tasks such as drafting, reviewing, endorsing, approving, publishing, requesting changes, conducting periodic reviews, assigning training, confirming readings, and archiving. Organizations have the flexibility to set up approvals in either a sequential or concurrent manner, implement role-based routing, send notifications, utilize electronic signatures, and maintain comprehensive audit trails. This system ensures that document workflows are integrated with the governed content along with related processes, regulations, risks, and obligations, offering thorough traceability from inception to final archiving.

Enterprise Content Management (ECM)

Interfacing offers comprehensive Enterprise Content Management solutions as part of a larger Integrated Management System. This enables organizations to effectively oversee documents, records, processes, policies, procedures, and other essential content from a centralized platform. By linking information to specific roles, risks, controls, regulations, and workflows, businesses can achieve greater coherence. Key functionalities include metadata management, robust search capabilities, version tracking, approval workflows, permission settings, audit logs, archiving, and lifecycle governance. This approach transforms enterprise content into an interconnected web of operational knowledge instead of simply treating documents as standalone files.

Archiving & Retention Yes 
Collaboration Tools Yes 
Content Lifecycle Management Yes 
Digital Asset Management Yes 
Document Management Yes 
Electronic Signature Yes 
Information Governance Yes 
Mobile Access Yes 
Search Yes 
Version Control Yes 
Workflow Management Yes 

Flowchart

Interfacing offers tools for visualizing processes and creating flowcharts to effectively document various business operations, procedures, decision-making pathways, and interrelations within the organization. Users have the ability to design flowcharts, swimlane diagrams, and BPMN-compliant process models, allowing them to link activities with roles, systems, documents, risks, controls, and additional enterprise data. These process diagrams are integrated within a structured process hierarchy, facilitating analysis, collaboration, standardization, impact evaluation, and ongoing enhancement.

Collaboration Yes 
Diagramming Yes 
Drag & Drop Yes 
Organizational Charting Yes 
Process Mapping Yes 
Revision Management Yes 
Templates Yes 
Text to Chart Yes 

Forms Automation

Interfacing allows businesses to transform traditional paper and manual forms into digital formats through customizable low-code eForms that are linked to their operational workflows and processes. These forms are designed to gather organized data, enforce business regulations, initiate approvals and actions, allocate tasks, and integrate seamlessly with other enterprise systems. Additionally, AI-driven features can expedite the form development process. The forms are consistently linked to regulated processes, roles, documents, and records, ensuring traceability and enhancing uniformity in operational execution.

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

GRC

Interfacing connects Governance, Risk, and Compliance (GRC) with various business functionalities, including quality management, documentation, and overall enterprise operations. This allows organizations to effectively oversee regulations, obligations, risks, controls, policies, audits, evaluations, performance metrics, and corrective measures within a unified governance framework. By establishing direct links between GRC data and operational processes, users benefit from clear traceability from regulatory demands to controls, execution, and documentation, facilitating ongoing monitoring and preparedness for audits.

Auditing Yes 
Disaster Recovery No 
Environmental Compliance Yes 
IT Risk Management Yes 
Incident Management Yes 
Internal Controls Management Yes 
Operational Risk Management Yes 
Policy Management Yes 

Knowledge Management

Interfacing enables companies to gather, systematize, and leverage operational insights by integrating various elements such as processes, guidelines, documentation, roles, systems, requirements, risks, controls, and other relevant enterprise data into a unified repository. This structured approach allows knowledge to be easily searchable, managed, reused, and interconnected across different business areas. As a result, it fosters knowledge preservation, facilitates employee training, promotes process uniformity, enhances teamwork, and ensures continuity during shifts in organizational roles, systems, or procedures.

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Low-Code Development

Interfacing offers a low-code development solution that enables users to create enterprise forms, workflows, and business applications with minimal coding knowledge. This platform allows for the reuse of managed processes, roles, master data, and various repository components, while also embedding business rules, task management features, integrations, and reporting capabilities. It is specifically designed to assist organizations in automating their operational and compliance workflows while ensuring adherence to governance standards, traceability, and seamless integration with the overarching Integrated Management System.

AI-Assisted Development Yes 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing Yes 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management Yes 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Quality Management

Interfacing offers a comprehensive electronic Quality Management System that seamlessly links quality processes with operational activities, documentation, risk assessment, and compliance obligations. Its features encompass the management of deviations, nonconformities, complaints, quality incidents, corrective and preventive actions (CAPA), root cause investigations, audits, inspections, supplier quality assurance, training programs, risk management, and management reviews. This cohesive strategy enables organizations to enhance traceability, eliminate quality silos, and ensure ongoing readiness for audits within regulated environments.

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Rapid Application Development (RAD)

Interfacing enables Rapid Application Development via its low-code platform, empowering businesses to swiftly design applications, eForms, and automated workflows in comparison to conventional custom development methods. The applications can leverage reusable enterprise data, established business rules, defined roles, integrations, and workflow logic, all while staying aligned with regulated processes and repository data. This approach aids organizations in transforming their operational and compliance procedures, minimizing development efforts, and ensuring adherence to enterprise governance standards.

Risk Management

Interfacing serves to directly associate enterprise risks and controls with various components such as processes, systems, organizational divisions, requirements, and additional elements of the operating model. This allows organizations to evaluate both inherent and residual risks, establish scoring methods, oversee Key Risk Indicators and Key Control Indicators, allocate mitigation strategies, and evaluate the effectiveness of controls. By connecting risks to the operational landscape, organizations gain enhanced insight into the locations of risks, their impacts, and the ways in which changes could influence exposure throughout the organization.

Alerts/Notifications Yes 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management Yes 
IT Risk Management Yes 
Internal Controls Management Yes 
Legal Risk Management Yes 
Mobile Access Yes 
Operational Risk Management Yes 
Predictive Analytics No 
Reputation Risk Management Yes 
Response Management Yes 
Risk Assessment Yes 

Software Documentation

Interfacing enables organizations to systematically record and manage processes, systems, requirements, roles, controls, procedures, and associated documentation within an organized repository. This documentation can be linked to various business processes, applications, risk assessments, compliance mandates, and change management workflows, ensuring a clear connection between technology and operational activities. Features such as version control, approval workflows, audit trails, and defined relationships assist organizations in keeping their software and system documentation up-to-date and compliant throughout its entire lifecycle.

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks Yes 
reStructured Text Support Yes 

Standard Operating Procedure (SOP)

Interfacing offers a structured approach to managing standard operating procedures (SOPs) by linking them directly to the relevant processes, roles, systems, risks, controls, and regulatory requirements they pertain to. The SOPs undergo a regulated lifecycle that includes phases such as authoring, reviewing, approving, publishing, periodic evaluations, and eventual retirement. Any modifications can initiate processes for impact analysis, employee training, or confirmation of understanding workflows. This system helps organizations maintain a cohesive connection between SOPs and real-world operations, preventing them from becoming disconnected controlled documents.

Workflow Management

Interfacing allows companies to create and streamline controlled workflows for various processes such as approvals, change requests, quality events, corrective and preventive actions (CAPA), audits, risk assessments, training, document management, and other business activities. These workflows can feature role-specific tasks, routing protocols, alerts, escalation procedures, electronic signatures, and comprehensive audit logs. With the seamless integration of workflow management and the IMS repository, all tasks are linked to the relevant processes, documents, risks, controls, and business information they pertain to.

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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