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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Dynamic and adaptable interactions are essential. Provide a diverse array of communication methods to enhance your chances of initial engagement, including video, audio, text, payment options, and additional features. Establish a well-organized decision-making framework. Combine automated systems with personal touchpoints for effective engagement and conversion. Instead of directing customers to your platform, meet them where they are most active. Facilitate interactions with sizable groups, tailoring your messaging to resonate with all participants. Implement a viewer tool to track the progress of respondents and groups. Deliver personalized messages efficiently across multiple channels.

Description

TPTracker is a versatile cloud-based platform aimed at enhancing tenant engagement for social housing organizations, charities, social enterprises, and their associated teams. It can integrate with your current database or function independently, offering a range of modular tools that simplify access to personal information, contact details, profiling fields, and communication preferences. This platform supports intuitive one-on-one messaging alongside multi-channel survey options, including SMS, phone, mail, online, and face-to-face interactions, making it easier to gather feedback, record consent, and ensure GDPR compliance. By enabling teams to solicit and evaluate resident input, assess tenant satisfaction, track participation, refine support systems, and report on social value along with regulatory compliance, TPTracker facilitates these processes through customizable surveys, comprehensive lookup and profiling features, and robust built-in analytics. As a result, organizations can enhance their interactions with tenants and make data-driven decisions to improve overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Interactly

Website

interactly.com

Vendor Details

Company Name

TPTracker

Country

United Kingdom

Website

www.tptracker.com

Product Features

Video Interviewing

Archiving No 
Candidate Portal No 
Feedback Management No 
Invitations Yes 
One-on-One Interviews No 
Panel Interviews No 
Practice Sessions No 
Question Bank No 
Recording Yes 
Scoring No 
Virtual / Pre-Recorded Interviews No 

Product Features

Alternatives

Alternatives

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