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Average Ratings 0 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
You can now gather a vast amount of evidence within minutes by leveraging a multitude of plugins designed to adhere to various compliance frameworks such as SOC 2, PCI, ISO, and SOX ITGC, as well as customized internal audits, making it simple to fulfill your compliance needs. The platform consistently aggregates and organizes pertinent data into standardized, credible evidence while providing enhanced visibility to facilitate optimal collaboration across teams. Our solution is not only swift and user-friendly, but you can also initiate your free trial right away. Say goodbye to tedious compliance tasks and embrace a SaaS platform that automates evidence gathering and grows alongside your organization. For the first time, gain continuous insight into your compliance standing and monitor audit activities in real time. With Anecdotes' cutting-edge audit platform, you can deliver an unparalleled audit experience to your clients and set a new standard in the industry. This innovative approach ensures that you stay ahead in compliance management, making it easier than ever to meet regulatory demands.
API Access
Has API
API Access
Has API
Integrations
AWS Amplify
Amazon Web Services (AWS)
AppsFlyer
Azure Automation
Bitbucket
CircleCI
Dropbox
Freshservice
HiBob
Jamf Pro
Integrations
AWS Amplify
Amazon Web Services (AWS)
AppsFlyer
Azure Automation
Bitbucket
CircleCI
Dropbox
Freshservice
HiBob
Jamf Pro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
anecdotes
Country
United States
Website
www.anecdotes.ai/
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management