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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

You can now gather a vast amount of evidence within minutes by leveraging a multitude of plugins designed to adhere to various compliance frameworks such as SOC 2, PCI, ISO, and SOX ITGC, as well as customized internal audits, making it simple to fulfill your compliance needs. The platform consistently aggregates and organizes pertinent data into standardized, credible evidence while providing enhanced visibility to facilitate optimal collaboration across teams. Our solution is not only swift and user-friendly, but you can also initiate your free trial right away. Say goodbye to tedious compliance tasks and embrace a SaaS platform that automates evidence gathering and grows alongside your organization. For the first time, gain continuous insight into your compliance standing and monitor audit activities in real time. With Anecdotes' cutting-edge audit platform, you can deliver an unparalleled audit experience to your clients and set a new standard in the industry. This innovative approach ensures that you stay ahead in compliance management, making it easier than ever to meet regulatory demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Amplify
Amazon Web Services (AWS)
AppsFlyer
Azure Automation
Bitbucket
CircleCI
Dropbox
Freshservice
HiBob
Jamf Pro
Jira
Microsoft 365
Microsoft Azure
PagerDuty
Qualys Container Security
Qualys PCI
Qualys TruRisk Platform
Qualys WAF
Salesforce Sales Cloud
Slack

Integrations

AWS Amplify
Amazon Web Services (AWS)
AppsFlyer
Azure Automation
Bitbucket
CircleCI
Dropbox
Freshservice
HiBob
Jamf Pro
Jira
Microsoft 365
Microsoft Azure
PagerDuty
Qualys Container Security
Qualys PCI
Qualys TruRisk Platform
Qualys WAF
Salesforce Sales Cloud
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

anecdotes

Country

United States

Website

www.anecdotes.ai/

Product Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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