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Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
Sekura.ai specializes in cybersecurity solutions powered by artificial intelligence, aimed at improving both threat detection and response mechanisms. Their innovative applications utilize cutting-edge AI to promptly recognize and address security vulnerabilities, providing companies with strong defenses against cyber threats. By integrating these AI advancements, organizations can safeguard sensitive information, ensure compliance with regulations, and allow their engineering teams to concentrate on their primary products. Additionally, the safe deployment of advanced large language models can significantly enhance internal processes and customer interactions. Sensitive information can be rapidly detected and removed during all stages of LLM activities, including training and inference. Moreover, access to critical training data and prompts can be tightly controlled, allowing the use of external models while protecting confidential information. Organizations can establish detailed permissions for data access with time-limited controls, ensuring they remain compliant with changing data privacy regulations. Securely utilizing public LLMs eliminates the need for expensive internal model development, thereby optimizing resources while maintaining a high level of data security.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
Sekura.ai
Founded
2024
Country
United States
Website
sekura.ai/
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management