Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As more companies embrace the trend of allowing employees to work remotely, the use of employee monitoring software on company-provided devices has become a common business practice. Remote work is not a standard practice. It is up to the organization to decide if it is best for them to keep their workers at home. Many companies have made the switch to working from home years ago. There are many benefits to having employees work remotely. Remote work could become the new norm, regardless of how the Coronavirus affects the global workforce. Remote work-from-home presents new challenges that are not present in the workplace. Telecommuting is attractive to employees because it allows them to have more flexibility, which allows them to maintain a better balance between work and life.
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Rekognition
No
Pricing Details
$8.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Awareness Technologies
Founded
2002
Country
United States
Website
www.interguardsoftware.com/remote-employee-monitoring/
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
Employee Monitoring
Activity Monitoring
Yes
Browsing History
Yes
Email Monitoring
Yes
Keystroke Recording
Yes
Productivity Analysis
Yes
Remote Control
No
Screen Activity Recording
Yes
Time & Attendance
No
Time Tracking
Yes
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
Yes
Behavioral Analytics
Yes
Device Management
Yes
Encryption
Yes
Signature Matching
No
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No