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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Insuresoft's Diamond serves as a comprehensive enterprise solution tailored for both personal and commercial insurance sectors, integrating essential functions such as policy processing, billing, claims management, digital engagement, and advanced data analytics to enhance the goals of insurers. This platform features cloud-based, real-time capabilities for rating and underwriting specifically suited to the needs of both personal and commercial lines, ensuring a smooth experience for brokers, agents, consumers, and policyholders alike. Diamond Billing enhances operational efficiency and customer satisfaction by providing reliability and flexibility, effectively reducing billing errors. The claims administration module enables professionals to manage claims swiftly and effectively, incorporating integrated coverage verification and seamless third-party integration. Additionally, the platform offers pre-configured web portal access for agents and policyholders, giving insurers the flexibility to determine the level of information and functionalities available to users. This multifaceted approach not only streamlines operations but also fosters improved communication and service delivery across the insurance landscape.

Description

With automated workflows that are triggered based on policy expiration dates, you can process client renewals in fraction of the time it takes staff to do manually. With broker-tested emails and automated workflows that maximize each interaction, you can connect with prospects and policyholders at all stages of the insurance lifecycle. You can boost your online reviews and convert dissatisfied customers with the well-respected Net Promoter®, survey tool. It helps you gauge and improve the customer experience. You can reduce your call volume and improve customer experience by giving policyholders 24/7 online access to their policy documents, proofs of insurance, billing, etc. You can see how Pathway makes it easier to attract clients and keep them satisfied for your CSRs and brokers. Learn how automated marketing solutions can transform the way agents and brokers do business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Applied Epic
Diamond Billing
HawkSoft
Hubble
NowCerts
QQCatalyst
Vertafore AMS360

Integrations

Applied Epic
Diamond Billing
HawkSoft
Hubble
NowCerts
QQCatalyst
Vertafore AMS360

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$120 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Insuresoft

Founded

1993

Country

United States

Website

www.insuresoft.com/platform/

Vendor Details

Company Name

Pathway

Founded

2016

Country

Canada

Website

www.pathwayport.com

Product Features

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Alternatives

Shift Claims Reviews

Shift Claims

Shift Technology

Alternatives

Diamond Billing Reviews

Diamond Billing

Insuresoft
TIS Reviews

TIS

Comtec Global