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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Inova enhances the process of partnering in life sciences by guiding you through various stages of the lifecycle. Locating the ideal partner or opportunity can feel as challenging as searching for a needle in a haystack, requiring an exhaustive search through countless leads to discover the right information. Inova accelerates your ability to identify promising opportunities more swiftly. The journey from conducting due diligence to finalizing terms can be lengthy and complex, but Inova streamlines and simplifies crucial processes to save you precious time. After a deal is finalized, the pressure mounts to ensure it is both successful and profitable, and Inova equips you to start strong. Our cutting-edge digital partnering platform supports over 160 organizations in pharmaceuticals, biotechnology, and life sciences, enabling them to efficiently seek, negotiate, and collaborate. With our cloud-based solution, you can focus on what matters most: forging impactful partnerships and driving innovation.

Description

Inova Desktop Presenter® serves as a dynamic contact center dashboard that provides immediate metrics to agents' desktops, making it particularly suitable for remote or at-home agents, especially when physical wallboards or digital displays are impractical due to spatial constraints or visibility issues. Complementing this, Inova Marquee functions as a virtual wallboard for desktops, replicating the appearance, color schemes, and content of conventional LED wallboards, complete with font effects, graphics, and animations that enhance user engagement. Additionally, Inova DataLink showcases real-time statistics from the call center through vibrant charts and customizable grids tailored to the unique needs of each contact center. It can also be programmed to react to performance metrics, thereby visually signaling to agents when there are shifts in call center operations, ensuring they stay informed and responsive to changing conditions. This combination of features not only improves agent awareness but also fosters a more efficient working environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Geomant
Geomant Wallboard

Integrations

Geomant
Geomant Wallboard

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inova

Founded

2000

Country

France

Website

inova.io

Vendor Details

Company Name

Inova Solutions

Founded

1984

Country

United States

Website

www.inovasolutions.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Merit for Life Science Reviews

Merit for Life Science

Merit Solutions

Alternatives

iVision Plus Reviews

iVision Plus

NovelVox