Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Inova enhances the process of partnering in life sciences by guiding you through various stages of the lifecycle. Locating the ideal partner or opportunity can feel as challenging as searching for a needle in a haystack, requiring an exhaustive search through countless leads to discover the right information. Inova accelerates your ability to identify promising opportunities more swiftly. The journey from conducting due diligence to finalizing terms can be lengthy and complex, but Inova streamlines and simplifies crucial processes to save you precious time. After a deal is finalized, the pressure mounts to ensure it is both successful and profitable, and Inova equips you to start strong. Our cutting-edge digital partnering platform supports over 160 organizations in pharmaceuticals, biotechnology, and life sciences, enabling them to efficiently seek, negotiate, and collaborate. With our cloud-based solution, you can focus on what matters most: forging impactful partnerships and driving innovation.
Description
Inova Desktop Presenter® serves as a dynamic contact center dashboard that provides immediate metrics to agents' desktops, making it particularly suitable for remote or at-home agents, especially when physical wallboards or digital displays are impractical due to spatial constraints or visibility issues. Complementing this, Inova Marquee functions as a virtual wallboard for desktops, replicating the appearance, color schemes, and content of conventional LED wallboards, complete with font effects, graphics, and animations that enhance user engagement. Additionally, Inova DataLink showcases real-time statistics from the call center through vibrant charts and customizable grids tailored to the unique needs of each contact center. It can also be programmed to react to performance metrics, thereby visually signaling to agents when there are shifts in call center operations, ensuring they stay informed and responsive to changing conditions. This combination of features not only improves agent awareness but also fosters a more efficient working environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Geomant
No
Geomant Wallboard
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inova
Founded
2000
Country
France
Website
inova.io
Vendor Details
Company Name
Inova Solutions
Founded
1984
Country
United States
Website
www.inovasolutions.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes