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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company. 1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works. 2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.} 3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options. 4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.

Description

PickPack is a delivery management system developed in Israel that transforms disorganized last-mile logistics into a streamlined, AI-enhanced process. Key features include: • AI-driven route optimization that learns service times for recurring stops • A dedicated mobile app for drivers on both iOS and Android, offering barcode scanning, navigation, and proof of delivery through photos, signatures, and GPS data • Live GPS tracking, a dispatcher interface, and real-time estimated time of arrivals (ETAs) • Customer notifications via WhatsApp and SMS • An open REST API facilitating integration with various order management systems, ERP, WMS, and e-commerce platforms • A fully multilingual interface supporting Hebrew, English, and Spanish, allowing users to switch languages effortlessly Designed for businesses such as restaurants, e-commerce suppliers, distributors, pharmacies, food and beverage manufacturers, and third-party courier services handling 50 to 500 deliveries daily, it caters to a wide range of delivery needs. Additionally, PickPack boasts a local team in Israel, providing support in Hebrew and features a savings calculator that can generate a personalized cost estimate in less than a minute.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Centra Yes 
Dixa Yes 
Emarsys Yes 
Hantera_ Yes 
Klaviyo Yes 
Loqate Yes 
OneStock Yes 
Shopify Yes 
Voyado Yes 
commercetools Yes 

Integrations

Centra No 
Dixa No 
Emarsys No 
Hantera_ No 
Klaviyo No 
Loqate No 
OneStock No 
Shopify No 
Voyado No 
commercetools No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ingrid

Founded

2015

Country

Sweden, UK, Netherlands

Website

www.ingrid.com

Vendor Details

Company Name

PickPack

Founded

2017

Country

Israel

Website

www.pickpackage.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management Yes 

Product Features

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