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Description
Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company.
1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works.
2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after
the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.}
3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options.
4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.
Description
PickPack is a delivery management system developed in Israel that transforms disorganized last-mile logistics into a streamlined, AI-enhanced process.
Key features include:
• AI-driven route optimization that learns service times for recurring stops
• A dedicated mobile app for drivers on both iOS and Android, offering barcode scanning, navigation, and proof of delivery through photos, signatures, and GPS data
• Live GPS tracking, a dispatcher interface, and real-time estimated time of arrivals (ETAs)
• Customer notifications via WhatsApp and SMS
• An open REST API facilitating integration with various order management systems, ERP, WMS, and e-commerce platforms
• A fully multilingual interface supporting Hebrew, English, and Spanish, allowing users to switch languages effortlessly
Designed for businesses such as restaurants, e-commerce suppliers, distributors, pharmacies, food and beverage manufacturers, and third-party courier services handling 50 to 500 deliveries daily, it caters to a wide range of delivery needs.
Additionally, PickPack boasts a local team in Israel, providing support in Hebrew and features a savings calculator that can generate a personalized cost estimate in less than a minute.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ingrid
Founded
2015
Country
Sweden
Website
www.ingrid.com
Vendor Details
Company Name
PickPack
Founded
2017
Country
Israel
Website
www.pickpackage.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management