Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infraon Infinity is an all-encompassing SaaS product suite designed to keep your IT infrastructure and customer success aligned, facilitating rapid resolutions anytime and anywhere. Its modular design allows you to initiate with a small setup and expand extensively as needed. By implementing an IT infrastructure and customer ecosystem, you can gain valuable insights into aspects like noise reduction and predictive remediation. Regardless of the company's scale, maintaining a consistently operational IT infrastructure is a top priority for executives at all levels, including CEOs and CTOs. The time lost in managing IT assets can have catastrophic consequences, especially now when support ticket volumes are surging across various customer and employee channels, alongside the increasing intricacies of legacy, cloud, and hybrid IT environments. To complicate matters further, ITOps teams shouldn't have to navigate through a tangled web of SaaS and on-premise products that come with frustrating user experiences. Additionally, businesses may find themselves compelled to switch products as they grow, impacting their operational efficiency and overall success. Embracing a streamlined solution like Infraon Infinity can help mitigate these challenges effectively.
Description
OrbusInfinity, a leading software platform, is used by organizations around the world to manage, govern, and visualize their IT and business transformation.
OrbusInfinity Enterprise Transformation is the only tool that was built from the ground-up to integrate and harness Microsoft 365, the world's most popular enterprise-grade, secure business productivity suite.
Supporting 4 core disciplines: Enterprise Architecture (EA), Strategic Portfolio Management (SPM), Business Process Analysis and Governance Risk & Compliance. OrbusInfinity provides unmatched support for transformation use-cases, with hundreds proven business outcomes.
OrbusInfinity is a SaaS repository that has a fixed or extensible metamodel. It supports major industry frameworks, including TOGAF, BPMN and ArchiMate. This allows for a comprehensive, governed and single source of truth in the cloud.
Book a demonstration to learn more.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Cherwell Software
No
Flexera One
No
Infraon AIOps
Yes
Infraon Assets
Yes
Infraon Helpdesk
Yes
Infraon IMS
Yes
Infraon ITSM
Yes
Infraon NCCM
Yes
Infraon NMS
Yes
Infraon OSS
Yes
Integrations
Cherwell Software
Yes
Flexera One
Yes
Infraon AIOps
No
Infraon Assets
No
Infraon Helpdesk
No
Infraon IMS
No
Infraon ITSM
No
Infraon NCCM
No
Infraon NMS
No
Infraon OSS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/infraon-infinity.html
Vendor Details
Company Name
Orbus Software
Founded
2004
Country
United Kingdom
Website
www.orbussoftware.com/product/orbusinfinity
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
Yes
Enterprise Architecture
Application Portfolio Management
Yes
Architecture Governance
Yes
Capability Mapping
Yes
Diagramming
Yes
Idea Management
Yes
Modeling & Simulation
Yes
Project Management
Yes
Risk Assessment
Yes
Transformation Roadmapping
Yes
Version Control
Yes
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
Yes
Distribution Management
No
Enterprise Asset Management
Yes
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
Yes
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
GRC
Auditing
Yes
Disaster Recovery
No
Environmental Compliance
Yes
IT Risk Management
Yes
Incident Management
No
Internal Controls Management
Yes
Operational Risk Management
Yes
Policy Management
Yes
IT Asset Management
Asset Tracking
No
Audit Management
Yes
Compliance Management
Yes
Configuration Management
No
Contract/License Management
No
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
No
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
No