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ease
features
design
support

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Description

Leveraging AI as a foundational strategy for payers, providers, and pharmacy benefit managers involves developing cloud-based products and platforms that enhance operational efficiency. A "healthcare digital platform" represents the amalgamation of various applications and cutting-edge technologies to deliver customized healthcare solutions that positively influence business results, marking a progressive and expedited shift away from traditional core administration processing systems (CAPS). To gain insights into how digital platforms and emerging technologies can help meet business goals, as well as their effects on healthcare payer key performance indicators (KPIs) and the overall appeal of these platforms, Infosys collaborated with HFS to survey 100 C-suite healthcare payer executives across the United States. This initiative aims to shed light on the evolving landscape of digital healthcare solutions and their potential for transforming industry practices.

Description

Violet is the innovative A.I. assistant designed to enhance the customer experience for insurance providers through engaging and conversational interactions. From initiating claims to providing quotes and making adjustments to policies, Violet supports customers throughout their entire insurance journey. Our cutting-edge technology offers top-tier conversational A.I. capabilities tailored specifically for the insurance sector. By integrating our unique technology with thoughtful design, industry knowledge, and data insights, we create an exceptional conversational A.I. solution that meets your needs. We will assist you from the initial concept all the way through to the implementation of Violet. Enhance your online lead generation, streamline customer support, and improve the digital experience with the help of Violet. With a fast and straightforward setup process, you can eliminate outdated forms and allow Violet to effectively capture, qualify, and convert more leads on your website through an interactive and engaging dialogue, ultimately increasing your conversion of site visitors into potential customers. This transformation can lead to a significant boost in your overall business efficiency and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Duck Creek Suite
Majesco
Quickwork
SAP Cloud Platform
Salesforce

Integrations

Duck Creek Suite
Majesco
Quickwork
SAP Cloud Platform
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infosys

Founded

1981

Country

India

Website

www.infosys.com/products-and-platforms/helix.html

Vendor Details

Company Name

Insurmi

Founded

2016

Country

United States

Website

insurmi.com

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Alternatives

Alternatives

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Violet LMS

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HealthRules Payer

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