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features
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support

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Description

Gain a comprehensive perspective of your supplier network to enhance the management of relationships, risks, and operational workflows. Utilize our master data-driven business solution to effectively oversee supplier information. Facilitate the registration of new suppliers via the portal while ensuring they submit all necessary details. Effortlessly access and verify the information and documents provided by suppliers to confirm their eligibility for onboarding. Centrally validate, verify, and enhance email addresses, physical addresses, and phone numbers through Informatica Data as a Service. Enable vendors to upload updated product catalogs, utilizing Informatica Product 360 to guarantee that you possess thorough information. Gain insights into your suppliers' suppliers and the origins of their services and materials. Evaluate supplier performance and keep track of locations, products supplied, invoice statuses, and the duration of onboarding processes. By improving transparency within your supply chain, you can safeguard your brand and foster greater trust in relationships with third parties, ultimately leading to more robust partnerships and better business outcomes.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Databricks Yes 
Google Cloud Platform Yes 
Informatica MDM Yes 
Microsoft Azure Yes 
Snowflake Yes 

Integrations

Amazon Web Services (AWS) No 
Databricks No 
Google Cloud Platform No 
Informatica MDM No 
Microsoft Azure No 
Snowflake No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Informatica

Founded

1993

Country

United States

Website

www.informatica.com/products/master-data-management/supplier-360.html

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Alternatives

Alternatives