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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Welcome to InfoDEN Pty Ltd, an Australian software company that focuses on creating specialized solutions for Hospitality Interfaces and PABX call logging, as well as telephone call accounting and billing software. At InfoDEN, we believe that delivering high-quality products is just the beginning of meeting our clients’ needs; we also prioritize exceptional customer service to ensure our clients receive a comprehensive solution that meets their expectations. Our current offerings include the PABX Call Logger as well as more than 30 different Hospitality Interfaces. For further details about InfoDEN's products or services, please reach out to our Sales Manager. We take pride in developing all of our Interfaces in-house, which allows us to tailor our standard PMS Hospitality Interfaces to incorporate additional custom features as necessary. Although a development fee may be applicable depending on the complexity of the requested customizations, we often absorb the development costs in most instances to benefit our clients. This commitment to customer satisfaction underscores our dedication to providing not just products, but also a partnership with our clients.

Description

ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

RMS Cloud
Storable Newbook

Integrations

RMS Cloud
Storable Newbook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InfoDen

Country

Australia

Website

www.infoden.com.au

Vendor Details

Company Name

Metropolis Technologies

Founded

1993

Country

United States

Website

www.metropolis.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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