Learn More

Average Ratings 47 Ratings

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Eliminate communication silos and simplify enterprise content delivery across your entire workforce. InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients. Core Technical & Platform Capabilities: 1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information. 2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses. 3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs. 4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices. 5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention. 6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.

Description

Leverage the power of tailored communication with customers through their chosen channels. Statflo stands out as the sole enterprise-grade customer engagement platform that is fully compliant and specifically crafted for front-line teams. Our primary focus is to guarantee that robust compliance controls and security protocols are established for customer interactions. With intelligent filtering, your front-line teams can engage in personalized conversations via business text messaging while complying with legal, security, and brand standards. Integrate your favorite applications and tools to access customer data seamlessly within the platform, enabling your customer-facing teams to utilize pertinent information effectively. Utilize real-time data to connect with each customer on an individual basis, facilitating the creation of campaigns and offers that are strategically aligned with every phase of the customer journey. This approach not only enhances customer relationships but also drives greater engagement and loyalty over time.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Salesforce No 

Integrations

Google Workspace No 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Salesforce Yes 

Pricing Details

$0.50/user/month
InfoBox base plans start at $0.50/month. For larger or multi-site organizations, we offer custom price sheets and volume-based pricing options upon request.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InfoBox

Founded

2016

Country

United States

Website

infobox.info/

Vendor Details

Company Name

Statflo

Founded

2012

Country

Canada

Website

www.statflo.com

Product Features

Employee Communication Tools

You have knowledge based on information available until October 2023. InfoBox is an innovative platform designed to enhance employee communication and tackle the challenges of corporate messaging. It effectively connects desk-based employees, remote workers, and field teams, providing a unified and dependable channel for disseminating essential information, policy changes, and operational updates promptly. Key Features of InfoBox: 1. Audience Segmentation & Group Management 2. Multi-Channel Communication (Mobile and Web Applications) 3. Instant Push Notifications 4. Centralized Document Distribution and Search Functionality 5. User-Friendly Content Publishing (No Coding Required) 6. Analysis of Employee Engagement and Search Behavior

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging No 
Employee Directory Yes 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management Yes 
Surveys & Feedback Yes 

Frontline Worker Communication

InfoBox serves as a comprehensive mobile communication platform designed to connect management with employees who work outside of traditional office settings. Its goal is to ensure that every frontline worker is consistently informed, engaged, and aligned with company objectives—quickly and securely. InfoBox ensures that the appropriate information reaches the appropriate individuals, every time. With 80% of the global workforce lacking a desktop computer, many internal communication tools overlook these essential team members. InfoBox addresses this issue by sending information directly to employees' mobile devices, eliminating the need for corporate email. Key Features of InfoBox: 1. Customized content streams that are specifically designed for each employee's unique role and location within the organization. 2. Immediate notifications for urgent safety alerts, shift changes, and important corporate communications. 3. A centralized platform for monitoring field-related information, including safety reports, timekeeping compliance, and maintenance records. 4. Secure and seamless access, enabling employees to connect using their personal email addresses without any hassle.

Internal Communications

InfoBox is an innovative internal communication and content distribution platform designed to break down information barriers and keep today's workforce engaged. By replacing lengthy email threads and outdated intranet systems with dynamic visuals and easily searchable feeds, InfoBox guarantees that important updates, announcements, and policy changes reach every employee across all devices. Key Features of InfoBox: 1. Customized News Delivery & Audience Targeting: Employees receive only the information that pertains to their roles. 2. Cross-Platform Content Sharing: Distributes company news simultaneously across both web and mobile applications. 3. Unified Knowledge Repository & Search Functionality: Provides a centralized location for company updates, standard operating procedures, and event announcements. 4. Instant Push Notifications & Engagement Metrics: Notifies employees instantly about critical announcements through mobile alerts. 5. Insights on Engagement: Offers communications managers valuable data on how employees interact with the content.

App Integration Yes 
Blogs Yes 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives