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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IndiaCRM is a cloud-based platform designed to enhance customer relationship management for small and medium enterprises in India. It integrates lead capturing and contact management with a visual sales pipeline to facilitate deal tracking. The sales functionalities encompass lead follow-up, reporting, and task automation, while its billing capabilities are tailored for GST compliance, including calculations for CGST, SGST, and IGST. Furthermore, the platform offers additional modules for managing khata, inventory, HR, payroll, and customer portals. Businesses can easily gather leads from web forms and various marketplaces, with features that cater to diverse sectors such as real estate, healthcare, education, manufacturing, logistics, and retail. Accessible via web browsers and mobile applications on Android and iOS, IndiaCRM allows for unlimited user access across its various business modules. Moreover, it includes AI-driven lead scoring and automated task assignment to streamline sales processes even further, ensuring that users can optimize their workflow efficiently.

Description

LeadNXT is a comprehensive communication and lead management platform based in India, integrating CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing into one cohesive system. Since its inception in 2014 and with its headquarters in Noida, it has successfully catered to over 5,000 businesses spanning industries such as real estate, education, healthcare, finance, insurance, retail, and banking, managing more than 50 million calls each month while maintaining an impressive 99.9% uptime SLA. The platform effectively captures leads from diverse channels, employs scoring and distribution methods, and streamlines follow-ups via an integrated pipeline. Its cloud telephony offerings feature IVR systems, toll-free and virtual numbers, click-to-call options, and missed-call services, whereas the WhatsApp Business API component allows for bulk messaging, chatbot automation, and efficient routing from missed calls to WhatsApp. Additionally, AI-driven chatbots are available to qualify leads and resolve inquiries around the clock, while the omnichannel marketing capabilities facilitate SMS, email, voice-broadcast, and WhatsApp campaigns, all supported by unified analytics to enhance overall performance and decision-making.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

ChatGPT Yes 
Claude Desktop Yes 
Cursor Yes 
Gemini Yes 
IndiaMART Yes 
Model Context Protocol (MCP) Yes 
Perplexity Yes 
WhatsApp No 

Integrations

ChatGPT No 
Claude Desktop No 
Cursor No 
Gemini No 
IndiaMART No 
Model Context Protocol (MCP) No 
Perplexity No 
WhatsApp Yes 

Pricing Details

$0
The free plan includes unlimited users and contacts, with no per-seat charge. The plan includes business modules such as CRM, GST invoicing, HR and payroll, inventory, and customer portal features.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IndiaCRM

Founded

2023

Country

India

Website

indiacrm.in

Vendor Details

Company Name

LeadNXT

Founded

2014

Country

India

Website

www.leadnxt.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

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