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Description
Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.
Description
Perisclaw serves as an AI-powered executive assistant that integrates seamlessly with your current WhatsApp number and web application. It efficiently searches through chats to identify messages, commitments, and shared content, while also summarizing conversations and voice notes. Additionally, it tracks follow-ups, sets reminders, schedules messages, and handles recurring automations alongside multi-step tasks. With its private browser functionality, Perisclaw can log into websites and execute web-based tasks. Users are able to connect various services such as Google Calendar, Gmail, Google Drive, Google Sheets, Slack, and Notion, enabling them to request Perisclaw to retrieve information or perform actions directly from WhatsApp. Furthermore, it can bridge WhatsApp conversations to compatible AI clients via its Model Context Protocol (MCP) server. Users have the option to define access to specific chats and services, select either read-only or read-and-write permissions, review suggested replies, and revoke any connections at their discretion. Tailored specifically for founders, operators, and professionals who organize their work through WhatsApp, Perisclaw enhances productivity and streamlines communication. Its versatility makes it an invaluable tool for those looking to optimize their workflow effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Asana
No
Calendly
No
Canva
No
Claude
No
Dropbox
No
Fireflies.ai
No
Gmail
No
Google Contacts
No
Google Drive
No
Integrations
WhatsApp
Yes
Asana
Yes
Calendly
Yes
Canva
Yes
Claude
Yes
Dropbox
Yes
Fireflies.ai
Yes
Gmail
Yes
Google Contacts
Yes
Google Drive
Yes
Pricing Details
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial
No
Free Version
No
Pricing Details
$15/month
The Pro plan costs $15/month at the alpha price. It includes a 7-day free trial with no card required to start. Team billing is seat-based.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bokha
Country
Egypt
Website
inboxful.net
Vendor Details
Company Name
Hashlabs Holdings
Country
United States
Website
www.perisclaw.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Product Features
Alternatives
Alternatives
No Alternatives
